1 of 1 Remote Process Improvement Jobs in Bournemouth

membership (nested groups included). Maintain and improve control of the CMDB (Configuration Management Database). Operate within ITIL-aligned processes (Freshservice currently used). Identify and suggest practical process improvements to streamline routine admin tasks. Key Skills & Requirements Hands-on experience with AD and Azure AD administration. Strong organisational skills and a detail-focused approach to repetitive tasks. … Track record in IT support (1st line/2nd line) or user administration. Interest in learning and developing in structured, process-driven environments. Desirable: Familiarity with Freshservice, ITIL processes, or CMDB control. Why Apply? This is a perfect 'step up' role for someone looking to move beyond the service desk into structured technical administration - with room to contribute ideas More ❯