Customer Intelligence and Insights Expert
Bracknell, Berkshire, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Honda Motor Europe
providers including customer surveys, usability testing, and benchmarking. Support business case development, investment planning, and post-implementation performance reviews. Qualifications, skills and experience: Required Proven background in customer insight, marketing analytics, and commercial intelligence, ideally in a European or multi-market environment. Demonstrated ability to turn complex data into strategic guidance and practical improvement. Experience with digital performance analysis, CRM … and campaign data, customer segmentation, and profiling. Strong commercial mindset able to connect customer insight with marketing investment and business performance. Experience contributing to data architecture and reporting environments that support scalable insight generation. Excellent communication and storytelling skills able to influence stakeholders with clarity and conviction. Comfortable building new capabilities including shaping tools, frameworks, and team behaviours. Skilled at … working cross-functionally with Marketing, IT, CX, Commercial, and Research teams. Confident in leading and optimising small insight or analyst teams to deliver maximum value. Familiarity with insight and analytics platforms, particularly Salesforce Analytics and Power BI. Understanding of high-consideration customer journeys. Experience setting up or leading a new function or capability within a complex organisation. Honda is committed More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted: