Customer Success Manager
- Location
- Bracknell, England, United Kingdom
stakeholder management Substantial experience implementing cloud solutions within a contact centre environment Experience implementing customer satisfaction frameworks and analysing customer insight Excellent customer service skills and a strong customer‐focused mindset Excellent written and verbal communication skills Strong stakeholder management skills, with the confidence to engage effectively … with senior customer and internal stakeholders A passion for using technology to improve customer experience Excellent organisational skills, with the ability to manage multiple priorities and work effectively to deadlines Strong attention to detail A Bachelor's degree in a STEM, business or leadership‐related discipline would ...