1 of 1 Remote Performance Metrics Jobs in Bracknell

KPIs • Drive automation through ITSM tooling and continuous improvement initiatives • Represent the team in Change Advisory Boards and incident escalation reviews • Coordinate software release and patch management cycles • Track performance metrics, write management reports, and participate in recruitment and staff development Key Skills & Expertise • Proven experience in IT support and infrastructure environments • Familiarity with Microsoft Server 2019, Active … virtualisation (VMWare/Horizon) • High-level knowledge of network technologies (Cisco/Juniper), patching tools (ePo/Trellix), and ITIL-aligned service delivery • Comfortable mentoring junior engineers and leading performance reviews • Strong documentation, reporting, and people-management skills Desirable Skills • SharePoint, Windows 10, MDM, Linux, or DII/PDR background • Experience with SCOM or SQL-based reporting • Exposure to … software deployment or endpoint management The Package • Up to £48,000 base salary • SIS performance bonus - up to 5% • Enhanced pension scheme - up to 10% matched • 26 days annual leave + 3 flexible bank holidays • Hybrid-friendly culture (occasional WFH/family flexibility) • Full benefits package including healthcare, life assurance, and employee perks • No on-call, 37-hour work More ❯