Client Success Director (AI)
- Hiring Organisation
- Circana
- Location
- Bracknell, Berkshire, South East, United Kingdom
- Employment Type
- Permanent
user education Coach commercial teams on the configuration and functionality of Liquid AI; support key client meetings and demos Support setup, configuration, and QA of client models Drive continuous improvement of support processes, tools and user education materials Clearly communicate guidance and resolutions to users or internal teams Test … technical users and collaborating across teams Tech-curious mindset, comfortable learning prompt engineering and system behaviour, with a process-driven approach to managing issues, QA, and feedback loops Familiarity with AI systems, natural language processing tools, or machine learning products Experience using tools like Jira, Confluence, or similar issue tracking ...