remote and on-site technical support and troubleshooting assistance • Collaborate with system sales teams, project managers, engineering teams and the service desk to deliver accurate fault resolution within servicelevelagreement of the contract. • Conduct system handovers, testing, and customer training to ensure full functionality and client satisfaction • Maintain detailed service reports, system documentation, and issue logs • Provide remote and More ❯
is a fantastic opportunity to join our client where you will attend customer sites to provide support on IT hardware and software products, within the required ServiceLevelAgreement (SLA). To work efficiently and proactively to deliver IT support services to a wide range of customers. Security clearance, or willingness to apply, will be required for this role. Key … per day Communicate with Call Administration and the branch throughout the day to effectively manage all call details in real time and gain full understanding of our client's SLA requirements Utilise PDA to check and update allocated calls in a timely manner to achieve required commit time, and reflect actual work done in real time by way of accurate More ❯
Installation AV Engineer Basic salary dependant on experience £30,000 - £34,000 25 days holiday , Travel, Overtime (time and a half) Company Mobile Phone & Laptop AV Talent are pleased to be add another award winning 'end to end' AV solutions More ❯
