10 of 10 Service Delivery Jobs in Bracknell

their expanding team. This is a fantastic opportunity to work in a collaborative environment where your technical skills will be valued and developed. You'll be reporting to the Service Delivery Manager and working closely with the technical team to deliver excellent IT support and consultancy services. The role involves a mix of remote and onsite support, project … RDS Troubleshoot Windows desktop issues and Microsoft 365 environments (Exchange, SharePoint, Teams, Teams Voice) Support and configure Hyper-V and virtualised environments Perform hardware diagnostics, repairs, and installations Use service desk tools (ConnectWise Manage ideal) to manage tickets and SLAs Monitor and maintain client systems and networks Assist with workstation setups and fault diagnosis (hardware/software) Deliver excellent … customer service via phone, email, and in person Ideal Experience With: ConnectWise Manage, NinjaOne RMM, Datto Backup, Cove Backup Exclaimer, CloudAlly, Heimdal Security, Keeper, Password Boss, Augmentt What You'll Need: Strong communication and customer service skills Confidence on the phone and in client-facing situations Ability to manage time, multitask, and work to SLAs A team player More ❯

solutions, we are looking for new members to come and join us, bringing with them strong interpersonal and communication skills and ensure we can continue to deliver an excellent service to our customers! Location: Bracknell, Berkshire Contract Type: Temporary 12 month contract (Temp to perm role) Salary: £15 per hour PAYE via Reed About the Role We are seeking … Responsibilities Log, triage, and assign incidents across various systems Manage incidents through to resolution in collaboration with third-party vendors. Maintain accurate and up-to-date records across all service management tools. Schedule and coordinate engineering visits, ensuring optimal resource allocation. Liaise with customers and stakeholders to provide timely updates and support. Essential Skills & Experience Proven experience in incident … resolution and/or secure IT infrastructure management Strong background in customer service Confident in diary management and coordinating field-based teams Experience working with third-party suppliers and service providers Proficient in Microsoft Office (Excel, Outlook, Word, etc.) Why Join Us? Be part of a collaborative and supportive team environment Gain exposure to a dynamic and fast More ❯

Job Description This position is within a shared service which supports a wide array of customers with distinct needs. Flexibility to apply your skills across various accounts will be essential to support the team's overarching objective of delivering exceptional customer service and ensuring robust estate maintenance. Key Responsibilities: Manage and maintain the virtualisation environment Windows Server administration … Advanced troubleshooting and problem resolution for complex infrastructure issues Apply best practice principles to optimise service delivery and operations BAU Support activities Server infrastructure monitoring and lifecycle management Your experience: Experience working in a 3rd Line support role Experience supporting MS Office applications Active Directory & Group Policy VMWare vSphere Infrastructure, VMWare Horizon Microsoft System Centre Trellix and/ More ❯

head office and client locations. This is a high-impact, client-facing role with a focus on building and nurturing long-term partnerships, executing structured sales plans, and enhancing service delivery across a dynamic portfolio of partners. Key Responsibilities Partner Planning & Strategy Own and manage the partner portal as a central resource for communications and engagement. Develop and … relationships with new and existing partners. Drive cross-selling and up-selling opportunities through and with partners. Act as a key point of escalation and expectation management across sales, delivery, and contract lifecycles. Coordinate internal teams to align with partner expectations and ensure delivery excellence. Bid & Tender Collaboration Work with presales, delivery, and bid teams to create More ❯

Responsibilities: Manage and maintain the virtualisation environment (VMWare) Windows Server administration (Apply online only) Advanced troubleshooting and problem resolution for complex infrastructure issues Apply best practice principles to optimise service delivery and operations BAU Support activities Server infrastructure monitoring and lifecycle management Your experience: Experience working in a 3rd Line support role Experience supporting MS Office applications Active More ❯

Prospects: Build relationships with potential clients via phone and Teams, focusing on industries that require secure reliable security solutions. Promote Innovative Solutions: Educate prospects about our exceptional levels of service delivery, our business processes and infrastructure, levels of accreditation, innovation and technology, and putting our customers at the heart of what we do. Drive Sales Growth: Achieve and More ❯

Prospects: Build relationships with potential clients via phone and Teams, focusing on industries that require secure reliable security solutions. Promote Innovative Solutions: Educate prospects about our exceptional levels of service delivery, our business processes and infrastructure, levels of accreditation, innovation and technology, and putting our customers at the heart of what we do. Drive Sales Growth: Achieve and More ❯

Prospects: Build relationships with potential clients via phone and Teams, focusing on industries that require secure reliable security solutions. Promote Innovative Solutions: Educate prospects about our exceptional levels of service delivery, our business processes and infrastructure, levels of accreditation, innovation and technology, and putting our customers at the heart of what we do. Drive Sales Growth: Achieve and More ❯

engagement. Onboard, manage, and grow a portfolio of strategic enterprise channel accounts. Lead consultative client meetings to identify needs and propose tailored solutions. Collaborate cross-functionally with technical and service delivery teams. Build long-term, trusted relationships with key stakeholders across accounts. Drive revenue growth through upsell, cross-sell, and channel development initiatives. Provide accurate sales forecasts and More ❯

experience with data visualization tools such as Power BI. Proficient in Microsoft Office tools, including PowerPoint, Excel, and Co-Pilot. Essential Skills & Experience Proven experience in data operations, training delivery, and process improvement. Experience working in a virtual, multinational environment and collaborating with cross-functional teams. Excellent organizational skills and strong attention to detail. Confident communicator with the ability … Just recently we were recognised by FORBES as the 17th best professional staffing firm, and have won multiple awards from industry accredited bodies for our commitment to excellence and service delivery. We have extensive functional expertise including: Regulatory Affairs, Pharmacovigilance, QA, QC, Submissions experts, Clinical development, Quality, Biostatistics, and Medical Affairs/Writing. We are an equal opportunities Recruitment More ❯