2nd Line Support Analyst
Bradford, West Yorkshire, Yorkshire, United Kingdom
IO Associates
2nd Line Support Engineer I'm lokoing for a skilled Second Line Support Engineer to join my client's IT team. As a key member of the support staff, you will play a crucial role in maintaining in-house … developed products and providing support to end users. Responsibilities: Provide second-line technical support for software solutions. Install and configure software products. Handle data conversions and imports. Perform proactive maintenance on IT systems and … software. Manage accurate service desk information for effective issue analysis and configuration management. Collaborate with customers and internal teams. Requirements: Proven experience in second-line technical customer support. Strong problem-solving skills. Familiarity with product installations, data management, and virtualization. Knowledge of Active Directory, SQL, networking, and firewalls. more »
Employment Type: Permanent
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