1 of 1 Remote/Hybrid SLA Jobs in Bradford

Customer Operations Manager

Hiring Organisation
Michael Page
Location
Bradford, Yorkshire, United Kingdom
Employment Type
Permanent
Salary
GBP 65,000 - 80,000 Annual
regulatory requirement are achieved across the Customer Operation Management of key customers and clients, ensuring contractual service levels are achieved Implement and drive KPI & SLA performance across the department Develop and deliver an escalations management process focused on delivering the right outcome for customers Drive process and continuous improvement initiatives ...