2 of 2 SLA Jobs in Brentwood

IT Apprentice

Hiring Organisation
ESERVE-IT LTD
Location
OAKFOLD, HOOK END ROAD, HOOK END, BRENTWOOD, England, United Kingdom
Employment Type
Higher Apprenticeship
Salary
£19,000 a year
response to any IT enquiries. We have a 24hr helpdesk allowing you to report any issues and let the technical team respond to your SLA’s. ...

IT Technical Support Officer (Fintech)

Hiring Organisation
Montpellier Resourcing
Location
Brentwood, Essex, England, United Kingdom
Employment Type
Full-Time
Salary
£27,000 - £35,000 per annum
forensic data. Customer Interaction: Provide clear, professional guidance to technical and non-technical stakeholders. Ticket Management: Log, track, and resolve support cases within SLA timelines using JIRA or similar platforms. Collaboration: Work closely with engineering and product teams to escalate and resolve complex issues. Documentation: Maintain accurate onboarding records ...