specifications. Analyse technical specifications/drawings/plans to advice product selection and relevant standards. Record technical enquires and responses on an in-house CRM system. Maintain an up-to-date knowledge of relevant industry standards and regulations and integrate this into day-to-day responsibilities. The Person: Experience with more »
caseloads to technical engineers. Offering technical support via phone/email in line with required competency level on SKEB matrix. Maintaining appropriate records in CRM system. Building relationships with stakeholders and team members. Utilising KPI's to measure service level provided and customer response times. Assisting with recording of data. more »
experience in this area. Responsibilities Reviewing site installation reports and making comments in line with company recommendations. Recording of reports and responses on the CRM system. Communicating with customers to clarify details. Following a set process of work. Responding and reporting with set time frames. Liaising with external parties. Attending more »
specifications. Analyse technical specifications/drawings/plans to advice product selection and relevant standards. Record technical enquires and responses on an in-house CRM system. Maintain an up-to-date knowledge of relevant industry standards and regulations and integrate this into day-to-day responsibilities. The Person: Experience with more »
