2 of 2 Remote Client Onboarding Jobs in Bridgend

a high-performing consulting team, responsible for delivering seamless onboarding experiences for new clients. From day one, you'll act as the trusted technical advisor, owning the client relationship post-sale and ensuring their technical needs are fully understood and addressed. Working closely with internal pre-sales, service desk, and account management functions, you'll play a … crucial role in building long-term partnerships by identifying opportunities to add value across client environments. This is an ideal role for a hands-on technical professional - perhaps from a service desk or infrastructure background - looking to step into a client-facing, consultative role with a strong blend of delivery, onboarding, and relationship management. Key Responsibilities … Own the technical onboarding of new clients once initial project scopes are signed off by the pre-sales team. Develop strong, trust-based relationships with client stakeholders from day one. Understand client infrastructures, pain points, and requirements, ensuring smooth integration into our clients managed services. Act as the bridge between technical delivery teams and clients during More ❯

a high-performing consulting team, responsible for delivering seamless onboarding experiences for new clients. From day one, you’ll act as the trusted technical advisor, owning the client relationship post-sale and ensuring their technical needs are fully understood and addressed. What you’ll be doing: Client Onboarding: Oversee the configuration and integration of … client systems, ensuring seamless alignment with our infrastructure. Collaborate with diverse teams across the business to deliver tailored and exceptional onboarding experiences that meet each client's unique needs. Act as a trusted advisor, providing expert support and guidance to clients during the initial stages of their partnership to establish a solid foundation. Establish and implement … robust security protocols, including customised access controls and configurations, to ensure compliance with both client requirements and our standards. Client Offboarding: Oversee the secure and respectful deactivation of client accounts and services. Manage data transfer or return processes, adhering to privacy and security protocols. Coordinate across teams to ensure a professional and seamless client exit process. More ❯