1 of 1 Data Analysis Jobs in Bridgend

service events. Drive measurable improvements in partner satisfaction, retention and overall service experience through a customer-first approach. Lead continual service improvement initiatives through data analysis, root cause investigations and operational reviews. Champion innovation, automation and emerging technologies that improve efficiency, employee experience and partner outcomes. What … expert in the room. Familiarity with service management frameworks and tools, including ITIL, PSA, RMM, CRM and documentation platforms, with the ability to use data and process insight to improve service performance. A customer-focused, organised and results-driven leader who thrives in a fast-paced environment and remains ...