IT Specialist Team Leader
- Hiring Organisation
- Flotek
- Location
- Bridgend, Mid Glamorgan, Wales, United Kingdom
- Employment Type
- Permanent
- Salary
- £35,000
People Management Lead, coach and develop IT Specialist Engineers and Maintenance Engineers Conduct regular one-to-ones, probation reviews and performance discussions Support recruitment, onboarding and training of new team members Create personal development plans and technical growth pathways for engineers Promote accountability, ownership and a positive team culture Specialist … closely with Helpdesk Team Leaders to ensure effective ticket escalation and workload balancing Support service reviews, operational meetings and major incident reviews Assist with onboarding of new partners and technical projects Build strong relationships with internal teams, suppliers and partners Customer Experience Excellence Ensure every engineer delivers a professional, consistent ...