2 of 2 Problem Management Jobs in Bridgend

member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Service Delivery Manager - MIM & Problem Position Description At CGI, we help clients transform critical IT services into resilient, high-performing experiences that deliver measurable business value. As a Senior Service … Delivery Manager specialising in Major Incident Management and Problem Management, you'll shape how complex services perform, lead teams through continual improvement, and build trusted relationships with senior clients and partners. You'll have the autonomy to influence strategy and develop innovative, experience-led approaches, including XLAs ...

issues, coordinating with third parties, restoring services quickly, updating records, and ensuring incidents are properly closed - all based on priority and service level agreements. * Problem Management by identifying, logging, prioritizing, and resolving issues affecting workplace IT services, coordinating with third parties, updating records, and preventing recurrence through root ...