IT Helpdesk Team Leader
Bridgend
Bluetown
Call Resolution' Support the team as needed by answering the phone to inbound calls and provide technical support Closely monitor open tickets and ensure your team resolve issues within SLA remotely over the phone, by email, and live chat Monitor all related Telecoms, ICT, network, workstation, laptop and application performance issues and identify trends Assess the effectiveness of the team More ❯
Employment Type: Permanent
Salary: £28,000 - £30,000
Posted: