1 of 1 Risk Management Jobs in Bridgwater

Bachelors degree in Computer Science, Information Technology, or a related field Professional accreditation in ITIL , PRINCE2 , APMP , or equivalent Proven experience as a Certified Service Manager in service delivery management , particularly in system administration Experience managing IT operations , support teams, and budgets Excellent understanding of SLAs , compliance, service assurance, and contract/vendor management Comfortable working with delivery … alternatively, proven experience managing other IT service teams such as Helpdesk or IT Support Role & Responsibilities As IT Services Manager, you will lead the operational side of IT service management, ensuring high standards across infrastructure, application support, and end-user services. Reporting to senior stakeholders, you will take ownership of service improvement, compliance, vendor oversight, and operational resilience. Responsibilities … regulatory and business needs Collaborating with vendors and internal teams to deliver secure and scalable systems Driving continuous improvement initiatives across tools, processes, and delivery models Ensuring effective change management and minimal business disruption Leading service performance reviews, audits, and reporting Managing licensing, service costs, and budget accruals Ensuring seamless transition from project delivery into operations Supporting finance with More ❯