7 of 7 Customer Experience Jobs in Brighton

through our consumer brands, B2B network, and travel advertising business. Here, you'll do meaningful work that helps millions of people discover, book, and experience travel with more ease, confidence, and joy. Our five Behaviors--Traveler First, Think Big, Operate with Excellence, Ownership Mindset, and Succeed Together--help foster … tangible artifacts and conduct evaluations as well as share learnings. In this role, you will: Lead the creation and evolution of an AI‐forward customer experience vision and strategy for the AI Incubation Lab, defining clear success metrics and connecting them to business outcomes at the organizational level. ...

role for an experienced Customer Relations Executive has become available due to internal progression and continued growth. This is a busy and fast paced customer experience team, supporting customers over the phone, via email and live chat in an office based environment where you’ll be focused … handling customer queries, complaints and aftercare cases. You will manage multiple cases at any one time, liaising with internal teams and customers to ensure issues are resolved in a timely and professional manner. The product is technical, requiring strong attention to detail, clear communication and excellent organisation. This Customer ...

subscriptions. Regular social events, team-building activities, and a Refer-a-Friend bonus scheme. About the Role We are seeking a highly motivated and customer-focused Professional Services Engineer to join our growing technical team. This role will play a key part in delivering exceptional IT services and solutions … skills. You will be responsible for providing end-to-end technical support and project delivery, both remotely and onsite, ensuring a seamless and professional customer experience at all times. The key role responsibilities include: Delivering end-to-end technical support, ownership, and resolution of client issues in line ...

demandITcourses,practicetestsandvirtuallabs. AccesstoBupaEmployeeAssistanceProgramme(EAP)foryouandyourfamily. CycletoWorkscheme. AccesstovendorpricingforpersonalIThardwareandsoftwarepurchases. MicrosoftWorkplaceDiscountProgrammewithsavingsonSurfacedevicesandMicrosoft365subscriptions. Regularsocialevents,team-buildingactivities,andaRefer-a-Friendbonusscheme. About the Role We are seeking a highly motivated and customer-focused Professional Services Engineer to join our growing technical team. This role will play a key part in delivering exceptional IT services and solutions … skills. You will be responsible for providing end-to-end technical support and project delivery, both remotely and onsite, ensuring a seamless and professional customer experience at all times. The key role responsibilities include: Delivering end-to-end technical support, ownership, and resolution of client issues in line ...

reporting function. You’ll be embedded in a product/platform squad, working alongside Product Managers, Engineers and Designers to turn data into better customer experiences, sharper commercial decisions and data-powered product features. The role is full-stack in direction, but you do not need to be world … keep moving across analytics, data science and data engineering. What you’ll be doing: Acting as the data voice inside a product squad Analysing customer journeys, friction points, retention drivers and feature opportunities Connecting product work to commercial outcomes such as conversion, retention and margin Defining success metrics with ...

Join Creative Process Digital as an AI Specialist Apprentice! With a £22,000 salary gain hands-on experience, develop your skills, and study one day a week. Role Typical Day-to-Day Responsibilities AI Opportunity Identification. Meet with departments to understand workflows and bottlenecks. Identify repetitive tasks that could … automated. Assess where AI could improve productivity, customer experience, or decision-making. Build business cases for AI initiatives. AI Tool Implementation. Research and evaluate AI platforms and technologies. Deploy AI tools across teams (e.g. ChatGPT, Microsoft Copilot, automation platforms). Configure and test AI workflows. Work with software ...

Expedia, Inc. is seeking a Principal Product Designer to lead the AI Incubation Lab. In this role, you will develop AI-forward customer experience strategies and oversee the design of innovative products that enhance travel solutions. The ideal candidate will have over a decade of experience in design fields, proven skills in interaction and experience design, and strong knowledge of AI-driven methodologies. You will work within a collaborative team environment to shape impactful travel experiences. #J-18808-Ljbffr ...