1 of 1 Remote Enterprise Software Jobs in Brighton

in this role: Customer success stories and advocacy Customer retention (GRR) Portfolio growth (NRR) The kind of person you are: Proven results in Customer Success in a B2B enterprise software environment, preferably supporting customers across North America. Experience adapting to the diverse needs of different regions and cultures Experience with a high-touch CS practice, where … you have operated as a strategic partner to senior stakeholders in enterprise organisations Strong knowledge and enthusiasm for the travel industry (direct experience is a big plus) Strategic and commercially minded; you can demonstrate how you establish and ensure customers achieve their desired outcomes Data analysis skills You have a people-focussed approach, and can build excellent relationships More ❯