Customer Support Team Lead
Brighton, Sussex, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Inshur Inc
loads of opportunities for growth and plenty of freedom to make a real impact? This could be the place for you! We are looking for a Customer Support Team Lead to join us at INSHUR. We're based in sunny Brighton and our company embraces a hybrid working model, allowing you to thrive in both collaborative office settings and the … INSHUR a place where everyone is building something special, that we can all be proud of, while enjoying the ride. What you'll do As a Customer Support Team Lead you will be responsible for leading and developing a team of Customer Support Associates. You'll coach, support, and motivate them to deliver exceptional service while ensuring smooth operations and … experience. That said, below is a guideline of skills that we think would make you successful in this role: At least 1 year of experience in a similar team-lead or supervisory role. Fluent in English (French, Spanish, or Dutch are a plus). Excellent communication and collaboration skills. Technical proficiency with customer service tools (e.g., Zendesk, AWS) and experience More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted: