all customers (via various engagement channels) which includes O365, Teams, hardware, user devices and desktop applications, software/business applications, etc., using remote management tools where appropriate so that incidents are resolved in a timely manner Provide excellent customer service as the first point of contact for all … who are there to ensure they get the most from their programme. Successful completion of this Apprenticeship gives you an accredited Level 3 Information communications technician, with training in how to: Install and configure relevant software and hardware as appropriate for example: mobile apps, printers, projectors, scanners and … for 3 The role offers long term security and the opportunity to progress into a permanent position for the right candidate Apprenticeship Standard Information communications technician (level 3) Training Provider VELOCITY 1st LIMITED Working Week Monday - Friday between 9.00am - 5.00pm (breaks to be confirmed). Expected Duration more »
patient experience. Therefore, working collaboratively with the clinical team to achieve excellent patient outcomes is a key part of this role. Effective diary management, data entry and attention to detail are key skills we are looking for in our friendly admin team of around 8 staff. Main duties … relatives as appropriate about appointments, ongoing care and clinics. Record information on a range of computerised systems (eg SystmOne and E-referral system, ERS). Maintain all components within SystmOne i.e. tasks, recalls and pathology promptly to support ongoing patient care c) Regularly check tidiness and cleanliness … ensure patients are informed/rebooked. Ensures that electronic or paper patient, staff and other service records are filed accurately in an easily accessible system and kept secure. b) Offer choice when calling patients to book appointments to help them decide best location/wait times and best person more »
Brighton, East Sussex, South East, United Kingdom Hybrid / WFH Options
NFP People
that you have worked on a HRIS, producing regular reports and management information. Key Responsibilities: Act as first point of contact for system and process queries including holiday, sickness, leavers and internal transfers. ‘Technical expert' for the HR system providing support and coaching to HR colleagues … Provide regular ad hoc reports including KPIs, appraisals, exit interviews, sickness absence, equalities, leave etc and assist budget exercises and auditing. Analyse people management data and identify trends. About You To be successful in the role of you will need to be proficient in Excel and enjoy producing … an accurate and meaningful way, so attention to detail is essential. You will play a key role in the future development of the HR system (Civica HR). You will be joining a friendly well-established HR team, so you will have the support there if you need it more »
clinicians who work within B&HFs services Maintain an effective induction and training programme for all staff added to the rota and checking IT system logins Manage communications across the extended team ensuring everyone is kept abreast of developments and changes Ensure that staff adhere to the relevant policies … Lead and Business Development Lead to ensure that clinical and organisational policies and procedures are developed and implemented in relation to: clinical risk management, clinical incidents, complaints and compliments, consent, information governance, workforce competencies Responsible for updating the Service Risks and Issues Register Support the Operational … encouraging staff participation and involvement in developing, improving and promoting the service Ensure adherence to efficient administrative processes within the service Personal Performance Management Maintain productive relationships encouraging the giving and receiving of regular feedback to create and maintain a culture of constantly seeking to refine and improve more »