Professional Services Manager
- Hiring Organisation
- Trident
- Location
- Brighton, East Sussex, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- Competitive salary
communicate work assignments and expectations. Anticipate requirements and proactively manage available capacity. Inspect, monitor and report utilisation and efficiencies, proactively working with the Resource Management team to keep staff highly utilised and motivated. Undertake audit/review requirements as needed and provide input as necessary to guide service development … towards tactical and strategic objectives. Provide management, oversight and structure to the professional services operations processes. Work with your own and other departments, assisting in the resolution of technical escalations. Collaborate with sales and account management teams to understand client needs and explore opportunities to enhance service delivery. ...