Major Programmes Lead
Bristol, Gloucestershire, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
BT Group
Manchester Ability to obtain Security Clearance to SC level is required As a T&T Programme Lead, you will be at the heart of BT Business's ability to deliver complex, large-scale Contact Centre transitions and transformations. This role is critical in moving customers from legacy or third … party environments into BT's ecosystem and transforming their operations through cutting-edge technologies and service models. By overseeing end-to-end delivery of these high-profile programmes, you will not only protect and grow BT's existing customer relationships but also play a pivotal role in winning … where customer experience defines competitive advantage, your ability to lead multidisciplinary teams, influence senior stakeholders, and ensure seamless and innovative delivery will help position BT as the market leader in enterprise Contact Centre solutions. What You'll be Doing: Accountable for the delivery of Transition & Transformation (T&T) Contact More ❯
Employment Type: Permanent
Salary: GBP Annual
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