2 of 2 Remote/Hybrid SLA Jobs in Bristol

Were working with a Bristol based tech co. looking to recruit a hybrid working Level 1 Application Support Analyst to deliver support for the companies applications to customers worldwide. The application support team currently has ...

partners via our cloud-based support desk. Manage the progress of support tickets from inception to resolution, ensuring adherence to our Service Level Agreement (SLA) targets. Encourage customers to optimise the use of the product for automating business processes. Deliver additional training and consultancy on-site or remotely to customers ...