5 of 5 Service Design Jobs in Bristol

We'd love to hear from you! About the Role We're looking for a Principal Experience Designer to lead at a strategic level-delivering and evolving the experience design strategy across the organisation and multiple product tribes. This is a high-impact role for a cross-functional, full-stack design leader who can translate vision into scalable … systems and innovative, user-centred experiences. You'll take ownership of complex, large-scale design challenges-shaping end-to-end product and service experiences that deliver measurable value. By aligning user needs with business priorities, you'll help influence direction, improve client outcomes, and drive key organisational KPIs. A champion of design-led transformation, you'll lead … cross-functional collaboration, engage with senior stakeholders, and embed design as a strategic lever for growth. Your deep expertise across UX, UI, content, research, and service design will elevate the quality and consistency of design while validating the impact of design thinking. You'll also play a vital role in shaping culture-facilitating knowledge sharing More ❯

for, please go ahead and apply. We'd love to hear from you! About the Role We're seeking a talented Experience Designer to deliver impactful, end-to-end design solutions across a range of squads and products. You'll support both complex design challenges and tactical briefs-shaping product and service experiences that drive measurable value … for users and the business. As a cross-functional, full-stack designer, you'll create innovative, user-centred experiences by blending UX, UI, content, research, and service design. Your work will help elevate the overall quality of design while validating ideas through evidence-based design thinking and testing. You'll champion collaboration, uphold design best practices … and support governance standards-contributing to a strong, consistent design approach across teams. As part of a growing design team, you'll also play a pivotal role in building a positive, high-performing culture where continuous improvement and shared success are at the heart of how we work. Hargreaves Lansdown is going through an exciting period of change More ❯

part of a team of industry specialists providing Technology and Transformation services to Local and Regional Government clients. You will have experience in the sector and delivering operating model design and implementation, service and process design, and understanding of enabling technology. In a constantly changing and complex environment, our clients value the combination of deep sector and … and operations, helping them to prepare for growth, adapt to budgetary constraints, embrace the digital agenda and maximize operational efficiency. We focus on the full life cycle of enterprise design and operations transformation. We have our approaches and methods, but more importantly we listen and help deliver change that matters to our clients. We focus change through several of … Transforming clients processes at a business, functional or local level Cost optimization: Identifying where our clients can maximise efficiency in a budget constrained environment, considering both cost and income Service Design: Putting people at the heart of the services we design, ensuring that our solutions deliver the best experiences and the maximum value to users, customers and More ❯

real customer needs. We believe the best experiences come from deep understanding, which is why we embed continuous user research, data insights, rapid prototyping, and iterative testing into our design process. What you'll be doing Lead and influence user centred design Champion user centred design and inclusive research so customer insight, behavioural data and service … end-to-end experiences Oversee experience quality from discovery through to measurement, ensuring the right problems are solved and the right fidelity delivered at the right time. Partner with service designers to map real-world journeys, including people, processes and channels that support them. Guide ideation and decision-making: help teams define hypotheses, create testable prototypes, and validate solutions … with users, including disabled participants. Provide design direction during delivery, challenging constraints where appropriate and ensuring high-quality implementation. Define success measures such as task success, customer effort, accessibility conformance, and digital contact reduction, and communicate them clearly. Govern and evolve our design system to drive consistency, accessibility, and scalability across journeys. Shape behavioural design practice Establish More ❯

Life. We believe in the power of ingenuity to build a positive human future. We challenge where it matters and own the outcome. We combine strategic thinking, customer-centric service design, and agile engineering practices to accelerate innovation in a tech-driven world. Join our Digital & Data team working alongside product, design and a wide range of … performance applications: Architecture frameworks: TOGAF, Zachmann, MODAF Agile methodologies: SAFe, Scrum, Kanban Modeling tools: UML, ArchiMate, Ardoq What you can expect Create and assure key architecture artefacts (e.g., Key Design Decision, Technical Options Paper, High Level Design) Collaborate closely with Engineering teams, often taking a lead SME role to define vision and establish Architectural Guardrails. Support senior leaders More ❯