1 of 1 Service Desk Technician Jobs in Bristol

IT Service Desk Technician - Full time - office based £25k - £27k Evolve Energy are currently recruiting for an experienced IT service desk technician to join our busy support team. As an IT Service Desk Technician, you will provide 1st and 2nd line technical support to the wider business group and will be … our head office in Lytham with occasional travel to other sites. Main duties: Act as the first point of contact for technical issues and respond to incidents coming through Service Desk Provide solutions or escalation to appropriate team members Delivering support remotely or face to face desktop for PCs, Macs, handheld devices, printers, and networking, including configuration and … repairs Carry out routine configuration and installation of software and hardware Provide customer service excellence, ensuring all user contact is handled in a pleasant, helpful, and professional manner User onboarding/offboarding processes Logging and maintaining of assets and user equipment register Take a proactive approach to IT security and regulatory compliance Daily Infrastructure maintenance and monitoring tasks Documenting More ❯