7 of 7 Remote/Hybrid Service Management Jobs in Bristol

About the role The Service Assurance Manager leads the Service Assurance team and is accountable for the effective governance of IT service management across HL’s dual technology estate, spanning heritage systems, cloud services, and integrated third party platforms. The role ensures consistent execution of service management processes, strong major incident leadership, and effective engagement with Risk and Audit to provide confidence that services are operated safely, compliantly, and within agreed risk appetite. What you’ll be doing Lead and manage the Service Assurance team, setting clear priorities, standards, and performance expectations Manage ...

Senior Service Consultant Permanent | 37 Hours per Week Location: Bristol or Malvern | Hybrid Working Available Travel Required We’re partnering with a leading organisation operating across complex Defence and government environments to appoint an experienced Senior Service Consultant. This is an excellent opportunity for a senior service professional with strong experience across Service Design, Service Architecture and Service Development to play a key role in shaping high-quality, compliant and operationally sound solutions. Working closely with customer-facing, bid, service and technical teams, you’ll provide subject matter expertise across the full ...

escalation point, and helps maintain reliable services for clients. The Technical Account Manager will collaborate with infrastructure specialists, field analysts, and service management teams while contributing to service improvement, technical governance, and knowledge development. Why Join This Team: Contribute to a growing UK IT Services organization supporting … broad portfolio of managed technology services. Work with experienced technical specialists across infrastructure, cloud, virtualization, service management, and end-user computing. Help shape service delivery practices, technical standards, and future infrastructure improvements. Support clients through collaborative problem-solving and proactive service improvement. What You Will ...

critical role in simplifying ways of working, improving employee and manager experiences, strengthening data quality and controls, and enabling greater automation and self-service through the upcoming SAP SuccessFactors transformation. This will be a 12 month fixed term contract. Key Responsibilities Include: HR Shared Services Leadership & Service Delivery … Lead the global HR Shared Services team to deliver efficient, accurate and compliant support across the employee lifecycle. Ensure service levels, controls and operational performance remain effective throughout a period of organisational transformation. Establish and embed service management disciplines, including service catalogue ownership, escalation management ...

Corridor) Salary: £35,000 Basic Additional Allowance: Guaranteed £2,500 per year payable monthly to cover unsocial travel hours Location: Home Based Reporting To: Service Delivery Manager About Workplace IT Workplace IT provides CAF Compliant Co-Managed IT Services and Digital Safeguarding to large Health, Social Care, Housing, Education … environments. Build trusted relationships with client stakeholders and become a valued extension of their internal teams. Maintain accurate records of all activity within our service management platform and documentation systems. Work closely with Service Desk, Provisioning and Project teams to ensure successful service delivery. Provide support ...

escalation point, and helps maintain reliable services for clients. The Technical Account Manager will collaborate with infrastructure specialists, field analysts, and service management teams while contributing to service improvement, governance, and knowledge development. #J-18808-Ljbffr ...

impact by producing reports and collaborating with the IT team. Utilise various security tools to investigate incidents, identify trends, and assess threats. Employ IT Service Management tools to classify cyber-related incidents and use data analysis tools to analyse trends and present management information reports. Collaborate with ...