2 of 2 Remote/Hybrid Service Management Jobs in Bristol

Service Delivery Manager Permanent Location: UK - Remote Salary: £75,000 - £85,000 (+ benefits) Skills: SC Clearance, IT Service Delivery, ITIL, Managed Services, SLA Management, Customer Relationship Management, Service Reviews, Stakeholder Management We're recruiting an SC Cleared Service Delivery Manager to join … delivering managed services to large public sector customers. This is a customer-facing role where you'll take ownership of a portfolio of managed service contracts, ensuring services are delivered against agreed SLAs while building strong relationships with customers and internal delivery teams. Although the role is home-based ...

communications and alerts. Experience using Task Manager and CRM functions. The ability to investigate and resolve application issues. Experience supporting system changes, upgrades and service improvements. Good stakeholder and supplier management skills. SQL knowledge, ideally with experience writing or amending queries. The role: We are looking … Lead and supervise a team of up to 10 Application Support Officers. Manage the day-to-day delivery of application support services. Oversee incidents, service requests and problem resolution. Coordinate system upgrades, maintenance and application releases. Configure and support NEC Housing applications. Drive service improvements and implement best ...