3 of 3 Remote Social Media Jobs in Bristol

grow. Key Responsibilities: 1. Support Infrastructure Setup Help implement Zendesk (or similar) as our support hub Configure ticket workflows, SLAs, triggers, and macros Integrate live chat, email, widget, and social support channels Set up internal views, queues, and escalation paths Define permissions and business rules for the support platform 2. Knowledge Base & Self-Service Content Write and maintain user … Process Design Design macros and response templates for known queries Define support tone, response quality standards, and escalation flows Monitor and respond to inbound queries from alternative sources (e.g. social media) Flag recurring issues and themes for Product, UX, and Sales teams 4. Customer Data & Tool Integration Integrate Zendesk with CRM (e.g. HubSpot) to surface contextual customer data More ❯

s unique value. In this competitive landscape, successful recruitment requires creativity, strategy, and a keen understanding of what candidate’s desire. It's about crafting irresistible job descriptions, leveraging social media to reach potential candidates, and creating an engaging candidate experience that leaves a lasting impression. Ultimately, it’s about building a talented team that not only meets More ❯

demand generation and ABM strategy, working in close partnership with sales and marketing leadership to drive pipeline growth. Multi-channel campaigns will be developed and executed across email, paid media, SEO, social, and content marketing. ABM strategies will be introduced and refined to target high-value accounts, with collaboration across sales teams to personalise outreach and boost engagement. … record in developing and executing ABX strategies. Experience working in a B2B SaaS or software environment. Proficiency with HubSpot and Salesforce. Solid understanding of SEO, PPC, email marketing, and social media. Strong analytical skills with the ability to interpret data and optimise campaigns. Excellent communication and content creation skills. Experience managing budgets and working cross-functionally with sales and More ❯