Portishead, Bristol, Avon, England, United Kingdom
Your Talent Solutions
IT SupportEngineer Salary: up to £30,000 Permanent, Full-time Portishead, Bristol – On-site About the Company: Our client is a growing and ambitious Technology Solutions Provider (TSP) known for delivering high-quality IT services and technical solutions. With a strong reputation for customer excellence, they support businesses in optimising their IT infrastructure, enhancing security, and … ensuring seamless connectivity. They are now looking for a talented Senior IT Engineer to join their team and play a crucial role in delivering expert IT support and project solutions to their clients. About The Opportunity: We’re looking for a motivated and customer-focused IT SupportEngineer to join our client's growing team. As … of technologies in a fast-paced, client-focused environment. Key Responsibilities: Serve as the first point of contact for clients via phone, email, and ticketing system Provide basic technical support for desktops, laptops, printers, and mobile devices Troubleshoot issues with Microsoft Windows, Office 365, and networking Escalate more complex tickets to Level 2 or Level 3 engineers when required More ❯
We are Hiring JOB TITLE: Identity Governance Assurance SupportEngineer LOCATION: Edinburgh, Leeds, Manchester & Bristol WORKING PATTERN: Hybrid, (two days) in an office site 6 Months Contract About us Join the CSO IAM lab as SupportEngineer, blending Oracle Identity Manager and SailPoint to deliver outstanding outcomes to our customers! What you'll do As a … SupportEngineer in the CSO IAM IGA team, responsibilities include: Provide operational support and maintenance for Oracle Identity Manager and SailPoint IdentityIQ platforms. Address and resolve identity lifecycle issues, access provisioning failures, and integration errors across a diverse range of IAM systems and platforms. Monitor system health, performance, and logs to proactively identify and address potential issues … governance and compliance. Be involved in processes concerning organisational transformations, such as testing, documenting, and coordinating change schedules with other teams. Maintain user documentation and knowledge base articles to support operational excellence and information dissemination. Ensure alignment with security policies, standards, and regulatory requirements in all IAM activities. What you'll need To succeed in this role, you should More ❯
Bristol, Avon, England, United Kingdom Hybrid / WFH Options
Sanderson
Service Desk, Desktop SupportEngineer, Remote Reporting to the Service Desk Manager, the 1st Tier SupportEngineer (DEsktop Support, Service Desk) will play a key role in providing technical support to clients. The position is primarily focused on Service desk/desktop support and Microsoft application admin. and support. Engagement via Umbrella Company … Only; all taxes & NI deducted at source. General responsibilities: Provide 1st and 2nd line technical support via phone, email, remote app. and deskside. Troubleshoot and resolve hardware, software and network issues. Escalate complex issues to 2/3 tier support or vendor. Maintain accurate records of all customer interactions in the ticketing system. Ensure high levels of customer … you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you. More ❯
individuals and businesses around the Gloucester, Bristol and Weston-Super-Mare areas, both on-site and remotely. Role Description This is a full-time role for an Information Technology SupportEngineer at SVP Systems Ltd. Working either a 09:00-17:00 or 08:00-16:00 day depending on the requirement. The role will involve travelling to … and working from customers premises as well as remote support from home. The IT SupportEngineer will be responsible for undertaking the following duties: The role is responsible for a wide range of tasks such as Providing telephone and email support Diagnosing and resolving hardware and software faults Upgrading, repairing and setting up new hardware Monitoring … backup, antivirus and patch management systems Actively participating in receiving, troubleshooting, resolving and escalation of daily support incidents/requests received via ticketing system General AD and M365 user creation and modifications General server room and infrastructure maintenance Maintaining customer machines, installing and updating software to ensure they are fully patched and resolving any known vulnerabilities Supporting users in More ❯
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
Alexander Mae (Bristol) Ltd
The Job: Were delighted to be assisting our client with their need for a 2 nd Line SupportEngineer to join their growing IT team. Supporting their service desk where their Service Desk Engineers are the first contact point for their clients when reporting and resolving service incidents and requests. Their Service Desk team deliver excellent customer service … working alongside their clients and as their business grows. Responsibilities will include: Provide one touch close troubleshooting on initial ticket logging Call handling and troubleshooting via telephone and remote support software Logging of changes and troubleshooting steps taken using CRM system Accurate time logging and updating tickets Adhering to standard operating processes Updating documentation in line with best practice More ❯
First Line Support Location: Bradley Stoke, Bristol (2 days in the Cardiff office) Salary: £21,000 - £28,000 Hours: Rotating Shift Pattern - 8:00 16:30 & 9:00-17:00 We are looking for a candidate to join our Group IT Service Desk as a First Line Support. Engineer You will be responsible for the day-to-day … st line calls and ticket triage to support end users at the desktop level. You will ensure tickets are up to date and logged to the highest quality, correctly identified and prioritised, and responses are timely, containing meaningful feedback, thus ensuring an excellent service to all staff across the group. Responsibilities: Responsible for the day-to-day 1 st … are kept up to date, being the first point of contact for all users within the business. Contribute to request and incident resolution by way of remote analysis and support to end users at the desktop level, with an emphasis on first time fix before escalating to 2 nd line. Escalate incidents and requests to 2 nd line or More ❯
My global client based in Filton (Bristol) have an urgent requirement for x3 IT Support Engineers to join on an initial 6 month contract with possible extensions thereafter. This is a fantastic role and company name to get on your CV helping you progress with your IT career. Please note that it is essential for you to have a … vehicle for this role. REQUIRED SKILLS: - - Active Directory - Password resets, adding new users - Windows 10 imaging, troubleshooting - PC, Laptop and Printer hardware break/fix - Basic network and server support - Excellent communication skills Please send across your most recent CV in application to this role. More ❯