1 of 1 Remote Support Technician Jobs in Bristol

Group. Job description: About Kantar Media & Barb Kantar Media supplies Audience Viewing Measurement Data to Barb Audiences Ltd (formerly known as the Broadcasters' Audience Research Board). Our Field Technician Team visits panel homes to install and maintain specialised monitoring equipment and software that accurately and securely collects this vital data, 365 days a year. The Role Reporting to … the Technical Services Manager, the Support and Product Technician plays a key role in driving the development, testing, and optimisation of metering hardware and software, including PM7 and Focal Meter devices. The role involves close collaboration with engineering and product teams, while also providing technical support to field technicians and investigating complex issues through targeted real-world … testing. Required profile: The ideal candidate will have experience in a support environment. An excellent communicator with exemplary customer facing skills, able to articulate solutions to current team members. Essential Skills & Experience Strong technical knowledge of PC hardware and software, including experience with Microsoft 365 (MSO365). Comprehensive understanding of core functions and operation of PM7 and Focal Meter More ❯