audits, producing process check lists, spotting deviations, etc. Experience in training others in Quality Management principles and topics Experience in formal process reviews Experience in performance of Root Cause Analysis Experienced in trendanalysis Experience in effectiveness review (maintaining KPIs, etc. More ❯
partner on-hold times and trigger technical escalations where required Manage Major Incidents ensuring Customers and other Stakeholders are kept informed of diagnostic progress and updates Run reports and trendanalysis on repeat incidents and assist in Problem Management Reviews Build relationships with key internal and Customer stakeholders Skills & Experience: Experience: Experience of incident and problem management within More ❯
platform to monitor and report on key data risks across marketing and customer related functions. Responsibilities; Configure and maintain IBM OpenPages for data risk tracking and control monitoring. Perform trendanalysis on risk events and control effectiveness. Support RCSA (Risk and Control Self-Assessment) reporting and documentation. Work closely with control owners to ensure accurate data capture and More ❯
