including Microsoft Office 2016+ and Windows 10. IT support experience in a distributed/hybrid multi-office environment. IT Service Desk reporting (e.g. ticket analysis, reporting on KPIs such as 'first time fix', trendanalysis). Experience of hardware and software refresh initiatives, including provisioning of end … user devices. Experience with device configuration management tools. Problem Management (including Root Cause Analysis). What you'll get in return With a salary of up to £35,000 and a generous benefits package, including access to industry-leading training and certifications, a good pension, and free parking, you More ❯
update Excel-based reports, PivotTables, and dashboards to provide real-time operational insights. - Assist with the implementation and development of Power BI dashboards for trendanalysis and performance monitoring. - Learn and apply SQL skills to extract and manipulate data from business systems. - Automate key data processes to improve More ❯
Transform information into visualisations using PowerApps and Tableau. Develop data input, automation, and management processes across Creative. Utilise multiple data sources for decision-making, trendanalysis, and forecasting. Prepare and present reports to Stakeholders and Managers. Monitor data quality across Creative. Collaborate with teams to identify and improve … inefficiencies using data tools. Perform other duties as directed by the Line Manager. Requirements: Strong analytical and conceptual thinking skills. Experience with Data Analysis tools such as Tableau and Tableau Preparation. Proficiency with Microsoft 365 tools including SharePoint, Power Apps, and Power Automate. Competent in Office, Excel, and PowerPoint. More ❯
Bristol, Gloucestershire, United Kingdom Hybrid / WFH Options
SAMY Alliance
or crafting insightful reports that influence clinical governance and strategic decisions, you're always one step ahead. You're the go-to person for trendanalysis, compliance reporting, and supporting teams across the business with the information they need, when they need it. You bring energy and precision … complaints, incidents, audits, and accomplishments. Tailor region-specific reports that directly support clinical governance, SMT, and patient safety initiatives. Uncover key trends through data analysis to influence improvements across the business. Lead the production of quality assurance audits and insightful management reports. Support governance and quality initiatives like Community More ❯
St. Ives, Cambridgeshire, East Anglia, United Kingdom
M Group Telecom
Change Advisory Boards (CABs) and maintain an authoritative change calendar, aligning changes with facility maintenance windows and operational risk periods. Youll conduct service reviews, trendanalysis, and root cause investigations to proactively reduce incidents. Support technology refresh initiatives, system migrations, and vendor transitions. What youll bring Youll have More ❯
Gloucester, Gloucestershire, UK Hybrid / WFH Options
EDF
customer support specialisms to continually improve our security posture and provide support in incidents and investigations as well as delivering strategic threat intelligence and trendanalysis reporting to our senior stakeholders and Executives. Pay, benefits and culture Alongside a salary of circa £50,000 (depending on experience) and … various online fraud and cyber security topics. Tracking financially motivated adversaries and identifying shifts in tradecraft, tooling, target scope and motivation. Contributing to intelligence analysis and assessments and providing written reports to senior stakeholders and internal customers. Collaborating with technical teams to provide actionable intelligence during investigations. Working with More ❯
Gloucester, Gloucestershire, United Kingdom Hybrid / WFH Options
EDF Energy
customer support specialisms to continually improve our security posture and provide support in incidents and investigations as well as delivering strategic threat intelligence and trendanalysis reporting to our senior stakeholders and Executives. Pay, benefits and culture Alongside a salary of circa £50,000 (depending on experience) and … various online fraud and cyber security topics. Tracking financially motivated adversaries and identifying shifts in tradecraft, tooling, target scope and motivation. Contributing to intelligence analysis and assessments and providing written reports to senior stakeholders and internal customers. Collaborating with technical teams to provide actionable intelligence during investigations. Working with More ❯
incidents based on severity and impact Gather incident details for swift resolution and assign to the appropriate support teams Ensure accurate data collection and trendanalysis Facilitate collaboration between teams for efficient incident resolution Monitor incident status, provide updates, and generate reports for continual improvement Maintain detailed documentation … and contribute to internal knowledge bases Conduct post-incident analysis and support implementation of corrective actions Perform installations, moves, and additions of IT equipment at customer sites Contribute to activities of all on-site teams as required Analyse IT tickets and prioritise according to business impact Follow asset management … Second-line support for software and hardware fault resolution Installation, moves, and addition services for IT equipment Contribution to broader on-site team operations Analysis and prioritisation of IT service tickets Familiarity with local asset management processes Consistent SLA performance Proactive in service improvements Collaborative approach with on-site More ❯
Bradford, south west england, United Kingdom Hybrid / WFH Options
Lorien
HR for induction Logging and processing support calls and requests meeting SLA's Provide full IT systems support Create and maintain key documentation Provide trendanalysis of Service desk software and reporting Skills: M365 Admin O365 IP Telephone systems Networks Mac OS and Windows Desktop Anti Virus and More ❯
Cambridge, south west england, United Kingdom Hybrid / WFH Options
Belcan
for system enhancements. Action Monitoring: Monitor the resolution of actions, escalating or reassigning tasks as necessary. Analytics Development: Develop analytics, monitor SLAs, and perform trend analysis. Team Collaboration: Be a flexible team member, providing cover and support for ad-hoc projects. Project Management: Manage minor projects as required. Business … Analysis: Provide analytical support for various business projects. General Activities: Develop strong working relationships with customers, stakeholders, project teams, and service providers. Adhere to established procedures, processes, and standards. Use initiative to anticipate and resolve issues promptly and effectively. Motivate and assist in the development of team members. Support More ❯