21 of 21 User Research Jobs in Bristol

Lead UX Designer – User-Centred Design & Digital Experience 📍 Bristol (Hybrid: 2 days remote per week) 💼 Permanent | Excellent salary & full benefits We’re partnering with a major UK organisation to recruit a Lead UX Designer to help evolve their user-centred design capability and ensure that every digital product is built around real customer needs. This is a business … and collaborative UX team, taking a lead role in driving design standards, influencing stakeholders, and mentoring the next generation of designers. The Role Lead and influence the adoption of User Centred Design (UCD) across multiple product teams. Drive continuous improvement of design methodologies, tools, and processes. Build trust-based relationships with senior stakeholders and advocate for customer-centric design. … Facilitate ideation, prototyping, and user testing to co-create effective solutions. Present complex customer insights through journey maps, personas, flows and service blueprints. Champion accessibility standards, applying WCAG 2.2 to ensure inclusive design. Collaborate closely with Service Designers to understand full end-to-end journeys. Support delivery teams through to implementation and post-launch evaluation. Provide mentoring and guidance More ❯

work as part of Product squads co-creating solutions grounded in real customer needs. We believe the best experiences come from deep understanding, which is why we embed continuous user research, data insights, rapid prototyping, and iterative testing into our design process. What you'll be doing Lead and influence User Centred Design (UCD) Play a lead … strong trust-based relationships with senior stakeholders to support, influence and grow UCD principles Advocate and provide guidance on how to use customer insights and data to inform the user experience Present knowledge of users in ways such as user journey maps, personas screen flows and service blueprints Instruct and influence accessibility with a strong knowledge of WCAG … 2.2 Design end-to-end Use qualitative and quantitative data to create digital user experience journey maps. Work with Service Designers to consider the whole user journey, other people/processes that support it and how people interact with it in the real world Facilitate ideation of solutions to business and user problems Create prototypes of proposed More ❯

design . Content designers ensure that people get the information they need, when and where they need it, in a format that's right for them. They work with user researchers, UX or interaction designers and other members of a multidisciplinary team to identify what people need from an end to end service, and design content to meet those … needs. As an intermediate consultant specialising in content design, you'll come to Hippo with strong content design skills and some experience of advising others on how to produce user-centred content. Please note, we are looking for candidates who are looking for growth at this level (intermediate), therefore the advertised salary band is the lower end of our … design consultant, you'll: help clients explore and solve problems using content design, people-centred design and Agile methodologies work in multidisciplinary teams to design services that meet identified user needs champion inclusive approaches and styles within content design participate in Hippo's design communities of practice establish and manage relationships with clients and stakeholders support Hippo in recruitment More ❯

disciplines to innovate and create great solutions for our Defence and Security Clients. You will collaborate with amazing digital experts across disciplines including but not limited to Experience Strategists, User Researchers, Interaction Designers, Business Analysts and Engineers to deliver industry leading experiences across a broad range of products and services. Your role will include: Conducting research and analysis … to understand user needs, pain points, and behaviours across large and complex journeys. Collaborating with stakeholders to define measurable service goals and objectives. Developing service blueprints, customer journey maps, and other service design artifacts to visualize and communicate the end-to-end service experience. Integrating design decisions across the multiple layers involved in delivering and running a service, including … people, process, policy, legal, data, technology etc. Identifying opportunities for service improvement and innovation, and proposing design solutions that address user needs and meet business goals. Facilitating workshops and co-design sessions with users, stakeholders and cross-functional teams to ideate and iterate on service design concepts. Working closely with user researchers to integrate user insights into More ❯

Strategists, Service Designers, Interaction Designers, Business Analysts and Engineers to deliver industry leading experiences across a broad range of products and services. Your role will include: Planning and executing user research studies, employing a range of qualitative and quantitative research methods, such as interviews, usability testing, surveys, and ethnographic research. Collecting and analysing user data, employing … appropriate research tools and techniques, to derive actionable insights and recommendations. Develop user archetypes, journey maps, and other user-centred design and research artifacts to effectively communicate user insights and facilitate decision-making. Collaborating with designers, product managers, and developers to translate research findings into well-designed products and services that meet user and business. Advocating for the user throughout the product development lifecycle, ensuring that user needs and preferences are considered at every stage. Staying up to date with the latest trends, tools, and methodologies in user research and user-centred design, constantly evolving your craft to maximise impact, pace and value. Connect to your skills More ❯

by technology. We are building a community of designers and researchers to support the growing demand for a design-led approach to service delivery in the public sector. Senior User Researchers are experienced practitioners confident in collaborating with UCD colleagues and external professions such as Data & Tech teams. They work together to understand the challenges faced by users of … public services. They conduct user research employing qualitative and quantitative methodologies with real users, ensuring insights inform the end-to-end design of public services. Key responsibilities Act as the research subject matter expert within a multidisciplinary team, facilitating the research process and communicating findings to team members and stakeholders. Define the focus of research to ensure shared understanding of success criteria. Select appropriate research methods to design effective research projects. Work independently as a researcher within a multidisciplinary team on client projects. Advocate for user research within projects and with stakeholders. Plan research to inform the design of accessible, usable, and effective public services. Apply methods to analyze More ❯

A renowned charity is looking for a talented User Experience Specialist to join on a 12-month fixed-term contract. This mostly remote role based out of a Dorset office allows a dedicated UX professional to lead user research and shape intuitive digital experiences that contribute to the charity's lifesaving work. What you'll be doing … The successful candidate will be a talented UX practitioner with extensive experience planning and conducting user research. They will be joining a team that really values research and is given the freedom to explore a range of qualitative and quantitative methodologies. Depending on the project, the UX Specialist will be entrusted with carrying out moderated user testing … workshops, card-sorting, tree-testing, surveys and more. They will translate research findings into actionable insights, informing navigation models and refining existing digital products for usability and consistency. As a UX advocate, the specialist will help develop the organisation's UX strategy, promote best practices internally, and support guidelines and templates that elevate usability across the charity. Joining a More ❯

will play a critical role in shaping and improving public services that impact millions of road users across the UK. You will lead the design of end-to-end, user-centred services that are inclusive, accessible, and grounded in evidence. Working closely with service and product owners, policy experts, and multidisciplinary teams, you will ensure that design strategies align … and sustainable choices. Job description Responsibilities include but are not limited to: Lead the design and continuous improvement of end-to-end services, ensuring they are data-driven and user-centred. Collaborate with service and product owners to align design plans with their strategic goals. Champion inclusive and accessible design practices. Work with other Lead roles in the User … their services. Person specification About You Were interested in people who have demonstrable experience in: understanding complex service challenges and aligning design activities to inform strategic decision-making translating user research and insights into accessible, actionable designs advocating for user centred design and accessibility facilitating impactful design workshops with multidisciplinary teams and senior stakeholders mentoring and upskilling More ❯

planning appeal services. As a Senior Content Designer, you will play a vital role in shaping how our service communicates with users. You will collaborate with researchers to understand user needs and translate them into clear, accessible content. You will work with designers to create services that meet the GOV.UK service standard, ensuring consistency across the department. You will … a strong in-house capability. You will advocate content best practices, helping project stakeholders understand the value of clear, well-structured communication. Your leadership will help modernise services, improve user engagement, and drive digital transformation. The Planning Inspectorate has a long and proud history in ensuring a fair planning system for England. The work we do has a significant … complex guidance into clear, accessible content. Able to manage multiple workstreams, prioritising tasks effectively and making quick, evidence-led decisions. A champion of user-centred design, balancing business needs with user needs to create intuitive and effective services.

Your key responsibilities will include:

Working closely with researchers, designers More ❯

strong understanding of customer personas, business needs, and data-driven decision-making. The ideal candidate will be adept at communicating product requirements set by the Product Management organisation, gathering user feedback, and collaborating with a wide range of stakeholders and business users. Working closely with development teams, the Product Owner will play a key role in supporting the development … and ensuring high-quality standards for product enhancements. Responsibilities: Act as the voice of the customer, translating product requirements from the Product Management team into actionable Epics, Features, and User Stories. Own and manage the various product backlogs, ensuring work is prioritised based on business value and customer impact. Collaborate with development teams to refine and estimate user stories, ensuring clear acceptance criteria and well-defined personas. Ensure all user stories include precise acceptance criteria to facilitate development and automated testing. Partner with the development team to refine technical requirements and support sprint planning sessions. Ensure through collaboration with the development team that all issues and risks are raised in a timely manner, work with the More ❯

About The Role Hippo is recruiting for intermediate consultants in user research . User researchers design, plan and conduct research into what people need from a service and produce recommendations for user-centred service design. Working with designers, product owners, developers and other members of Agile teams, you will also test services as they are … being designed and use research evidence to help explain design decisions to clients. As an intermediate consultant in user research , you'll come to Hippo with strong user research skills and some experience of advising others on how to design user-centred services. In return, we'll provide exciting opportunities to develop further within … is the lower end of our full banding for this level of position, allowing for progression in the role. What you'll do Plan, and execute a range of user research to support product design Identify the most appropriate research methods depending on the phase of the service lifecycle Help the team to build empathy for the More ❯

online guidance. Theyll work as part of our GOV.UK team, helping to ensure that data shapes our key initiatives that impact millions of people, ensuring our services meet real user needs. Our team designs guidance, tools, and forms that sit on GOV.UK to support programmes and business areas across the department. We need a Senior Performance Analyst to help … us better understand how our customers use these, so we can identify opportunities to make improvements to enhance the user experience. The successful candidate will play a vital role in helping the team access key insight about how users interact with HMRCs GOV.UK content and guidance and understand how we can use this to inform user-centred solutions. … to make a real difference to improve services, influence decisions with evidence and data, and help to simplify the tax system for everyone. Plus, youll be part of a user-centred design practice/community that's breaking the mould of traditional government work. If youre a performance analyst who is looking for their next opportunity, wed love to More ❯

turn our publishing platform strategy into reality. This means working closely within multi disciplinary teams to reduce complexity of our publishing systems for the GOV.UK publishing platform. As a user centred design practitioner, you'll be ensuring that our publishing systems are consistently inclusive, accessible and easy to use for our users. Find out more about our work on … the Inside GOV.UK blog or the GDS blog. Job description As a designer at GDS you'll work in multidisciplinary teams, alongside researchers and developers, to deliver world-class, user centred public services that meet the Government Design Principles, You'll help identify and fix some of the toughest problems in public infrastructure and you will be focussing on … with people who value design. Find out more about what it's like designing in government on our Design in Government blog. As an Interaction Designer you'll: support user researchers and product managers to understand user needs lead stakeholder aligning workshops alongside a product manager map user journey flows for internal stakeholders and identifying patterns drive More ❯

in the Appeal a Planning Decision service team, you will play a crucial role in shaping how we communicate with users. You will work closely with researchers to understand user needs and translate them into clear, accessible content. You will collaborate with designers to create services that meet GOV.UK service standards, ensuring consistency and ease of use. Additionally, you … a team player, and comfortable working with researchers, designers, and business stakeholders.

Your work will involve:

Collaborating with researchers, designers, and stakeholders to understand complex user needs and translate them into clear content. Supporting the delivery team to implement high-quality content for both live and developing areas of the service. Advocating for content best practices within project teams and ensuring the service communicates effectively with users. Managing priorities and making decisions based on user needs and research findings.

Salary New entrants to the Civil Service are expected to start on the minimum of the pay More ❯

created leadership role in a growing healthcare organisation, responsible for shaping digital strategy and leading a team of six Product Owners. You will apply your expertise to develop impactful, user-focused digital solutions that improve care for over 110,000 clients annually. This role combines strategic thinking, product leadership, and agile delivery to drive operational efficiency. You'll ensure … and legal standards. *Partner with internal and external teams to ensure alignment and adoption of digital products. *Develop, motivate, and mentor a cross-functional team of Product Owners. *Lead user research and leverage health industry trends and emerging technologies. *Use data analytics to monitor performance and derive actionable insights. *Provide clear reporting on product progress and outcomes to More ❯

created leadership role in a growing healthcare organisation, responsible for shaping digital strategy and leading a team of six Product Owners. You will apply your expertise to develop impactful, user-focused digital solutions that improve care for over 110,000 clients annually. This role combines strategic thinking, product leadership, and agile delivery to drive operational efficiency. You'll ensure … and legal standards. Partner with internal and external teams to ensure alignment and adoption of digital products. Develop, motivate, and mentor a cross-functional team of Product Owners. Lead user research and leverage health industry trends and emerging technologies. Use data analytics to monitor performance and derive actionable insights. Provide clear reporting on product progress and outcomes to More ❯

created leadership role in a growing healthcare organisation, responsible for shaping digital strategy and leading a team of six Product Owners. You will apply your expertise to develop impactful, user-focused digital solutions that improve care for over 110,000 clients annually. This role combines strategic thinking, product leadership, and agile delivery to drive operational efficiency. You'll ensure … and legal standards. *Partner with internal and external teams to ensure alignment and adoption of digital products. *Develop, motivate, and mentor a cross-functional team of Product Owners. *Lead user research and leverage health industry trends and emerging technologies. *Use data analytics to monitor performance and derive actionable insights. *Provide clear reporting on product progress and outcomes to More ❯

As a Senior Android App Developer, you'll: work as part of a multi-disciplinary agile team, getting involved with every part of the lifecycle of the application, from user research to releasing the application build accessible Android apps, taking responsibility for the quality of code you produce build automated tests to maintain software quality share knowledge of More ❯

Mid or Senior iOS App Developer, you'll: work as part of a multi-disciplinary agile team, getting involved with every part of the lifecycle of the application, from user research to releasing the application build accessible iOS apps, taking responsibility for the quality of code you produce build automated tests to maintain software quality share knowledge of More ❯

skills. Planning, sequencing and delivering technical work across the entire stack, from infrastructure (supported by the i.AI infrastructure team) to CI/CD pipelines, databases, backend frameworks, APIs and user interfaces, with appropriate levels of static analysis and automated testing to ensure quality and consistency. Collaborate with cross-functional teams including researchers, product managers and senior stakeholders to quickly … with which yours must collaborate. Passion for building products that augment human capabilities and improves citizens' lives. Proven ability to collaborate with "non-engineering" disciplines, such as design and user research, to plan and deliver work of provable value as part of a product team, including prioritising, breaking down and sequencing technical work to achieve the best possible More ❯

the discovery aspects of the product role; leading on customer discovery, requirement gathering and building deep & engaged relationships with customers. They’re looking for someone who genuinely sees the user needs and can create resilient processes that best enable amazing product development. You’ll also have experience of working on complex products that are deployed across multiple platforms and … the same time – not a bad gig, eh?! What you’ll need Strong experience in a Product role and highly accomplished on the discovery area of product management Strong user research and requirement gathering skills Excellent ability to develop rapport with customers and develop engaged & fruitful relationships The ability to work in a fast-paced environment that can … worked on complex technical products Highly collaborative and enthusiastic about working on a hybrid-working basis alongside amazing colleagues a couple of days a week in Bristol! A strong user-focus; building products that focus on how they will impact the most important people – the users!! The desire to work alongside other exceptional people & solve intellectually challenging engineering problems More ❯