part of HMRCs Chief Digital and Information Office (CDIO). We are responsible for managing all IT demand and change coming into CDIO, as part of this we ensure User Centred Design is at the heart of is at the heart of everything we do. This enables us to ensure the solutions we deliver help users succeed the first … time. Job description As a HMRC Senior Quantitative User Researcher, you will have the unique opportunity to work on some of the largest digital transformation programmes undertaken in Government and other sectors. You will ensure a good standard is maintained and developed for the optimization and experimentation strategy across HMRC and you will plan and help coordinate userresearch and performance analyst activities on complex multichannel services.? You will work on a multidisciplinary team including developers and other quant focused user researchers to provide support across HMRC for experimentation. You will help upskill colleagues in conducting good quality experimentation and quantitative research and ensure a high quality of work is produced by scrum teams More ❯
by technology. We are building a community of designers and researchers to support the growing demand for a design-led approach to service delivery in the public sector. Senior User Researchers are experienced practitioners confident in collaborating with UCD colleagues and external professions such as Data & Tech teams. They work together to understand the challenges faced by users of … public services. They conduct userresearch employing qualitative and quantitative methodologies with real users, ensuring insights inform the end-to-end design of public services. Key responsibilities Act as the research subject matter expert within a multidisciplinary team, facilitating the research process and communicating findings to team members and stakeholders. Define the focus of research to ensure shared understanding of success criteria. Select appropriate research methods to design effective research projects. Work independently as a researcher within a multidisciplinary team on client projects. Advocate for userresearch within projects and with stakeholders. Plan research to inform the design of accessible, usable, and effective public services. Apply methods to analyze More ❯
Bristol, Gloucestershire, United Kingdom Hybrid / WFH Options
Great State
At Great State, we are dedicated to delivering exceptional user experiences through innovative design solutions. Our team thrives on creativity, collaboration, excellence, and a passion for making a positive impact. We are looking for a Senior UX Consultant who shares our commitment to great work and is ready to contribute to our UX practice. Role overview As a Senior … UX Consultant at Great State, you'll run various types of UX projects with our clients, take an active role in developing our research practice and ensure that insight is effectively integrated into our design processes. You will collaborate with multidisciplinary teams to deliver UX work on our biggest projects. You'll get to work on products that are … great variety of work. Lead and manage UX projects from inception to delivery, ensuring high-quality outcomes. Work across different projects and clients - you could be working on a research project, an IA project or a service design project. Collaborate with clients and wider teams. Map out and manage the tasks and ways of working to phase a project More ❯
while building trusted relationships. - Experience in supporting or coaching others to build knowledge and capability in pay and reward best practices. - Proficient in using workforce analytics, benchmarking data and userresearch to inform, adapt and communicate delivery plans and outcomes. - Confident using Microsoft Office applications especially Excel for data analysis and Word and PowerPoint for clear reporting and … you against these technical skills during the selection process: Critical thinking skills, with the ability to analyse complex information, challenge assumptions Proficient in using workforce analytics, benchmarking data and userresearch Able to communicate complex pay and reward strategies More ❯
Greater Bristol Area, United Kingdom Hybrid / WFH Options
Adecco
Job Title: Design Researcher/User Researcher Location: Bristol Harbourside (Hybrid – 2 days onsite per week) Contract Length: 12 months (potential for extension) Day Rate: £300-£600 (via umbrella or EC) Client: A leading UK financial institution Are you passionate about driving user-centred design in a large-scale digital environment? We're looking for an experienced Design … Researcher to join a collaborative digital team working on some of the most important services in UK financial technology. This is a fantastic opportunity to apply your research skills in shaping strategic digital experiences used by millions. What you’ll be doing: Leading both generative and evaluative research to inform product development Collaborating with multidisciplinary agile teams across … discovery and delivery phases Developing and managing research strategies that align with user needs and business outcomes Advocating for the user by facilitating workshops, sharing insights, and embedding research within product culture Building strong stakeholder relationships and helping research become a "team sport" What we’re looking for: Extensive experience in UX, User, or More ❯
Swindon, Wiltshire, South West, United Kingdom Hybrid / WFH Options
UKRI
the site and to other services to help users complete their goal and deliver UKRI objectives. Depending on the situation you may start with discovery and work closely with user researchers and web developers ensuring a simple and intuitive journey for our varied user groups. You will: Be responsible for creating, evaluating, updating and reviewing content strategies and … solutions for ukri.org content, using your professional expertise, user understanding and evidence to ensure its continuous improvement Lead strategic content improvement projects, focusing effort in the areas of greatest priority and ensuring objectives are met, influencing senior stakeholders to ensure they have the right resources to support their strategic vision Ensure the web content you develop is high quality … designers work to ensure quality Help colleagues and stakeholders understand what web content design is, why its valuable and how to work with content designers. Champion and participate in userresearch, playing an active role in journey mapping to better understand user needs and where the website and its content fits in Deliver workshops and training to More ❯
Employment Type: Permanent, Part Time, Work From Home
salisbury, south west england, united kingdom Hybrid / WFH Options
UKRI
the site and to other services to help users complete their goal and deliver UKRI objectives. Depending on the situation you may start with discovery and work closely with user researchers and web developers ensuring a simple and intuitive journey for our varied user groups. You will: Be responsible for creating, evaluating, updating and reviewing content strategies and … solutions for ukri.org content, using your professional expertise, user understanding and evidence to ensure its continuous improvement Lead strategic content improvement projects, focusing effort in the areas of greatest priority and ensuring objectives are met, influencing senior stakeholders to ensure they have the right resources to support their strategic vision Ensure the web content you develop is high quality … designers work to ensure quality Help colleagues and stakeholders understand what web content design is, why its valuable and how to work with content designers. Champion and participate in userresearch, playing an active role in journey mapping to better understand user needs and where the website and its content fits in Deliver workshops and training to More ❯
Bristol, Gloucestershire, United Kingdom Hybrid / WFH Options
British Veterinary Association
Health, Veterinary Services, and Operations, Creatives, Engineers, Designers, Product, Marketing, and Data experts, and most of all, people with a passion for pets. We're a team growing our user-centricity and specialist skills to help deliver change piece by piece within a larger organisation. What will you be doing? You will be a strategic leader working across a … expected to quickly understand the world of our healthcare professionals (the vets), patients (the pets), and our customers (pet owners). This will involve gaining knowledge from our prior research and contributing to userresearch artefacts over time. Champion user-centred principles: As a Principal IC, you'll lead by example for our growing team of More ❯
South West London, London, United Kingdom Hybrid / WFH Options
Anson Mccade
Senior User Researcher £60000-75000 GBP Bonus Hybrid WORKING Location: Central London, Greater London - United Kingdom Type: Permanent Senior User Researcher £75,000 + bonus London - Hybrid Candidates must have active SC Clearance or have held SC Clearance in the past. A global design studio is looking for an experienced User Researcher to join a high-performing … multi-disciplinary team focused on creating impactful, user-centred services. This role is dedicated to using agile methodologies to ensure that every discovery and design project is deeply rooted in user understanding, resulting in accessible, intuitive services that minimize friction and complexity within the public sector! Key Responsibilities of the User Researcher: • Taking lead on end-client … engagement projects • Identify research needs and select the best research methods for each project. • Develop, document, and present comprehensive research plans outlining study goals and methodologies. • Engage with users through interviews, workshops, and ethnographic research to build meaningful insights. • Analyse research findings and data to generate valuable insights and actionable recommendations. Required experience of the More ❯
Poole, Dorset, United Kingdom Hybrid / WFH Options
Aspire Personnel Ltd
InVision15 Skills in front end development using Blazor, React etc. Knowledge of responsive design principles and cross-browser compatibility Expertise in creating wireframes, prototypes, and mock-ups Experience with user flow diagrams and information architecture Skills in visual design, including typography, colour theory, brand guidelines and layout principles Experience in conducting userresearch and usability testing, with … an ability to analyse user feedback and translate it into design improvements Knowledge of accessibility standards and best practices Key requirement, problem-solving aptitude specific to user experience challenges Including an adaptability to new design trends and user interface technologies A small portfolio of examples and explanations of what benefits you enabled would be a distinct advantage More ❯
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
Anson Mccade
Renowned for delivering complex, human-centred services across the public and private sectors, this organisation partners with government departments, major institutions, and socially impactful enterprises. With an Agile-first, user-led approach, they are looking for an experienced consultant who thrives in a collaborative, multidisciplinary environment. This role is perfect for candidates with experience in user-centred design … the future of services that affect real people. You will lead UX efforts across digital transformation projects-guiding teams through discovery, testing assumptions, prototyping solutions, and helping clients embed user-focused thinking at the heart of their organisation. Key Responsibilities: Lead Agile teams to create services that are intuitive, accessible, and meet user needs Champion UX best practices … advocating for inclusive and accessible design Translate userresearch into impactful design decisions Mentor and line manage junior designers, supporting capability growth Build strong relationships with clients and stakeholders, while confidently guiding them through the UX design process Participate in recruitment, pre-sales activities, and thought leadership (e.g. blogs, events) About You: Proven UX design expertise, with a More ❯
Bristol, Gloucestershire, United Kingdom Hybrid / WFH Options
Deloitte LLP
disciplines to innovate and create great solutions for our Defence and Security Clients. You will collaborate with amazing digital experts across disciplines including but not limited to Experience Strategists, User Researchers, Interaction Designers, Business Analysts and Engineers to deliver industry leading experiences across a broad range of products and services. Your role will include: Conducting research and analysis … to understand user needs, pain points, and behaviours across large and complex journeys. Collaborating with stakeholders to define measurable service goals and objectives. Developing service blueprints, customer journey maps, and other service design artifacts to visualize and communicate the end-to-end service experience. Integrating design decisions across the multiple layers involved in delivering and running a service, including … people, process, policy, legal, data, technology etc. Identifying opportunities for service improvement and innovation, and proposing design solutions that address user needs and meet business goals. Facilitating workshops and co-design sessions with users, stakeholders and cross-functional teams to ideate and iterate on service design concepts. Working closely with user researchers to integrate user insights into More ❯
and patterns. As a Senior Developer in GOV.UK Notify you'll: work as part of a multi-disciplinary agile team, collaborating with frontend developers, content designers, product managers and user researchers to ensure your code puts users first at all stages of development write clean and secure code following a test-driven approach implement tools to support development and More ❯
skills. Planning, sequencing and delivering technical work across the entire stack, from infrastructure (supported by the i.AI infrastructure team) to CI/CD pipelines, databases, backend frameworks, APIs and user interfaces, with appropriate levels of static analysis and automated testing to ensure quality and consistency. Collaborate with cross-functional teams including researchers, product managers and senior stakeholders to quickly … with which yours must collaborate. Passion for building products that augment human capabilities and improves citizens' lives. Proven ability to collaborate with "non-engineering" disciplines, such as design and userresearch, to plan and deliver work of provable value as part of a product team, including prioritising, breaking down and sequencing technical work to achieve the best possible More ❯