Software Support Agent
- Hiring Organisation
- Bromcom Computers Plc
- Location
- Bromley, London, United Kingdom
- Employment Type
- Permanent, Work From Home
sector, ideally suited to an experienced MIS user/data manager or someone with experience of supporting Edtech products. The position will focus on customer support for school MIS and finance systems, and over time, progressing to more proactive, 'expert' support. There are clear routes for career progression … escalate to higher support tiers if needed Remain the "owner" of each issue or request raised, maintaining strong lines of communication with the customer to ensure they're kept up to date Generally provide exceptional customer service to your customers, ensuring that they feel happy and satisfied ...