2 of 2 Data Architecture Jobs in Bromley

lifecycle, from planning to rollout and ongoing optimisation. Collaborate with IT and third-party vendors to integrate CRM with ERP and eCommerce platforms. Define and improve customer service processes, data flows and user journeys. Deliver training, onboarding and support to drive CRM adoption globally. Monitor performance, user feedback and data integrity, ensuring continuous improvement. Support change management and … communication activities throughout the programme. About You Experience delivering at least one full-cycle, multi-country Microsoft Dynamics 365 Customer Service implementation. Strong understanding of CRM strategy, data architecture and customer lifecycle management. Experience integrating CRM with ERP (ideally D365 F&O) and eCommerce platforms. Excellent project management and stakeholder communication skills. Proactive, self-starting, and passionate about More ❯

lifecycle, from planning to rollout and ongoing optimisation. Collaborate with IT and third-party vendors to integrate CRM with ERP and eCommerce platforms. Define and improve customer service processes, data flows and user journeys. Deliver training, onboarding and support to drive CRM adoption globally. Monitor performance, user feedback and data integrity, ensuring continuous improvement. Support change management and … communication activities throughout the programme. About You Experience delivering at least one full-cycle, multi-country Microsoft Dynamics 365 Customer Service implementation. Strong understanding of CRM strategy, data architecture and customer lifecycle management. Experience integrating CRM with ERP (ideally D365 F&O) and eCommerce platforms. Excellent project management and stakeholder communication skills. Proactive, self-starting, and passionate about More ❯