resolve complex issues and implement new technologies. Qualifications : Experience : 2+ years of experience in desktop support or a similar role. Technical Skills : Proficiency in Windows and macOS operating systems, Microsoft Office Suite, and common desktop applications. Familiarity with networking concepts and troubleshooting. Problem-Solving : Strong analytical and problem-solving more »
device management solutions, primarily using Endpoint Configuration Manager (SCCM) and Intune. Offer level 3 support with in-depth knowledge of desktop & application troubleshooting. Support Windows operating system patching, enterprise-class desktop hardware and software, remote management, and troubleshooting. Support Mobile Device Management (MDM) using tools such as Jamf, Meraki more »
role. * Enthusiastic about IT with excellent written, verbal, and interpersonal skills. * Proficient technical knowledge: Win10, Win11, Google Workspace, Cloud WiFi platforms, Mac OS, networking, Windows Servers, Office 365/SharePoint. * Strong communicator, people-oriented, and eager to help solve client problems. * Able to multitask, manage tight timelines, and deliverables. more »
market Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification Functional Skills in maths and English, if required Get an introduction to Windows, Linux and PowerShell 90% of QA apprentices secure permanent employment after finishing their apprenticeship. Additionally, there may be opportunities to undertake further apprenticeship training more »