3rd Line Engineer
Bromsgrove, Worcestershire, England, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Klipboard
security of customer cloud-based services through proactive monitoring and expertise. Collaborate with customers and internal teams to implement migrations and deliver solutions tailored to customer requirements. Maintain regular communication with customers via Service Desk tools and Teams meetings. Working Arrangements Hybrid working model: 3-4 days remote, 1 day in the office. All necessary equipment for home working will … responsibilities (paid per rotation) and occasional out-of-hours work (paid overtime). Candidate Profile The ideal candidate will: Be an effective communicator who prioritizes customer satisfaction. Possess strong interpersonal skills to collaborate with team members and customer IT representatives. Have prior experience in a Service Desk environment with the ability to manage and prioritize tasks effectively. Be enthusiastic … about learning new skills in cloud computing, IT security, and Microsoft solutions, pursuing relevant certifications. Exhibit a detail-oriented approach to problem-solving and task execution. Skills, Knowledge and Experience: Proficiency in traditional Microsoft Windows Server solutions, including: Active Directory and Group Policy File and Print services Remote Desktop Services PowerShell scripting Fundamental knowledge of TCP/IP More ❯
Employment Type: Full-Time
Salary: Salary negotiable
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