2 of 2 Support Engineer Jobs in Bromsgrove

Your new company We are currently seeking an IT Support Engineer (1st line) to work with a reputable financial services organisation 5 days per week in Bromsgrove. This organisation, which has a passion for developing their staff, is currently experiencing a steep growth curve, and as such has a fantastic opportunity for an IT Support Engineer … a point of contact for first contact issues, logging all work requests on the internal ticketing system and keeping users up to date with tickets.You will offer expert IT support services, troubleshooting hardware, software, and network issues efficiently for employees across uk locations whilst liaising with third party companies to ensure computer and telephony systems and software are operating … travel to different sites will be required, so must have a driving licence. Your new role My client is looking for the right candidate to work as 1st Line Support Engineer; building laptops, hardware and software troubleshooting and fixes. The role also involves travel every few weeks to their other sites for fixes. What you'll need to More ❯

IT Support Engineer Bromsgrove (with occasional travel to additional sites) £30,000-32,000 REED Technology are currently supporting a well-established, forward-thinking organisation in their search for an IT Support Engineer to join their growing internal IT team. This is an excellent opportunity for someone who thrives in a busy environment, enjoys problem-solving … as a key point of contact for internal IT queries, managing and updating tickets through the internal helpdesk system. Work closely with multiple locations, including occasional site visits, to support fault resolution and deliver high-level IT services. Troubleshoot hardware, software, and network issues across the organisation. Escalate complex issues to senior engineers or management when required, while maintaining … ownership of the ticket lifecycle. Liaise with external third-party suppliers to ensure systems and software remain fully operational and aligned with agreed service levels. Support and maintain essential IT infrastructure, networks, and cloud-based technologies including Office 365 and Azure AD. Configure and deploy desktops, laptops, mobile devices, and peripherals. Set up and support remote users, including More ❯