2 of 2 Remote/Hybrid Customer Requirements Jobs in Buckinghamshire

over Europe, including a local dedicated team in UK, and Proposal Managers outside UK. Your main responsibilities will include: Pre-Sales Support Analysis of Customer Requirements and mapping to possible solution offering Support of pre-acquisition phase with information to determine necessary budgets Preparing the upcoming proposal phase … opportunity shaping) Tender, Offer and Bid Evaluation Analysis of tender/customer requirements and documentation Evaluation of Tender Documents together with the customer solutions department and with all necessary internal interfaces (e.g. Business Lines) Evaluation of a draft concept together with the customer solutions department Determine ...

defining the vision, governance, and continuous improvement of service management practices, ensuring services are delivered effectively, consistently, and in alignment with organisational and customer requirements. This is a senior leadership role requiring strong stakeholder engagement, operational oversight, and a proven track record in large-scale IT service environments. … Service Management strategy and continuous improvement roadmap Act as a senior escalation point for service issues and stakeholder concerns Oversee service performance, reporting, and customer satisfaction metrics Ensure ITIL-aligned processes are embedded and continuously improved Lead on service design input into new bids, contracts, and change requests Manage ...