3 of 3 Help Desk Support Jobs in Buckinghamshire

Job Description 1st Line Support Analyst Location: High Wycombe HP11 1JU (Hybrid) Department: Helpdesk Sharp IT Services is seeking a 1st Line Support Analyst to join our helpdesk team. This role involves providing IT support to a diverse client base, managing support tickets efficiently, and ensuring excellent service delivery to maintain client satisfaction and retention. Key Responsibilities Own, update, and progress support tickets, ensuring clients receive timely updates Meet Key Performance Indicators to maintain high service standards Develop technical proficiency through continuous learning Prioritise and organise daily tasks More ❯

We are looking for experienced IT support professionals to support a project and work FULLY OFFICE BASED on a temporary basis for one of our clients in Wymbush, Milton Keynes. The assignment duration is approximately starting mid April until mid July/early August. You will … Job Description To provide a professional and client driven phone/video support role to end users working at home. The helpdesk support provided to the customers is of a technical nature along with bespoke software issues. The ideal person will have a mix of both … technical and customer support skills with the ability to learn and apply resolutions to home end computer users remotely. To be successful in this role, you will need to have: Excellent verbal, listening and note taking skills. Able to relate to raised technical issues, questions, and situations - handling More ❯

We are looking for experienced IT support professionals to support a project and work FULLY OFFICE BASED on a temporary basis for one of our clients in Wymbush, Milton Keynes. The assignment duration is approximately starting mid April until mid July/early August. You will … Job Description To provide a professional and client driven phone/video support role to end users working at home. The helpdesk support provided to the customers is of a technical nature along with bespoke software issues. The ideal person will have a mix of both … technical and customer support skills with the ability to learn and apply resolutions to home end computer users remotely. To be successful in this role, you will need to have: Excellent verbal, listening and note taking skills. Able to relate to raised technical issues, questions, and situations - handling More ❯