ServiceNOW Senior Business Consultant
Milton Keynes, England, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
DXC Technology
You will provide process and technical expertise as a consulting service to clients, contributing to the design and delivery of ServiceNow solutions, including customer engagement, user requirement definition, change management, engagement management, configuration of technical infrastructure components, business-focused testing, and training. You will develop and demonstrate specialized knowledge and skills in ServiceNow as an enterprise solution. What … and training clients. What do I need to succeed? Several years of experience in ServiceNow design and development, preferably in a consulting environment. Understanding of Business Analysis and Service Management concepts, delivery assurance principles, and procedures. High level of knowledge of the ServiceNow application, with experience in platform delivery and enhancement. Experience focusing on ServiceNow IRM … GRC, and BCM modules. Certifications such as ServiceNow Certified Administrator, ServiceNow Certified Implementation Specialist, and ITIL Foundation. Additional certifications in GRC, SecOps, HR, CSM, FSM, CMDB, ITOM, Service Portal, ITAM, Discovery, PPM, or PA are advantageous. Strong communication skills, ability to present solutions to customers including senior management, and a focus on customer service. Ability to work independently or More ❯
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