Extensive understanding in a clinical systems environment, with particular reference to radiology systems and workflows. Detailed understanding of the software lifecycle and a supporting ITIL qualification. Management of 3rd party vendors, and engagement on projects with other IT organisations such as the NHS. Active, positive engagement in customer service and more »
High Wycombe, Buckinghamshire, South East, United Kingdom Hybrid / WFH Options
Dreams Ltd
as routers, physical and virtual server environments. -Understanding the needs of secure IT environments, backup and patch processes and change control process. -Awareness of ITIL principles and best practice and the continuous improvement cycle. -Ability and confidence to build relationships across all levels of the business. -Excellent telephone manner and more »
Slough, Richings Park, Buckinghamshire, United Kingdom Hybrid / WFH Options
Morson Talent
contract. My client, a leading supplier to the Nuclear energy industry, is seeking a highly skilled Senior Service Designer with a strong background in ITIL service management to join their Digital Workplace Programme. The successful candidate will play a key role in designing and developing service management processes that align … with the ITIL framework, ensuring their IT services meet business needs in a cost-effective, resilient, and reliable manner. Responsibilities and Duties: Design IT services in accordance with ITIL guidelines for the Digital Workplace Programme. Collaborate with IT architects, project managers, and other stakeholders to ensure a comprehensive approach to … accessible and inclusive, adhering to best practices and regulatory standards. Conduct evaluations of service designs and recommend improvements. Facilitate workshops and training sessions on ITIL service design practices. Maintain up-to-date documentation of service design processes. Qualifications: Proven experience in IT service design with a strong understanding of the more »
