5 of 5 Remote Incident Management Jobs in Buckinghamshire

be a FAS Engineer. You will join our team and support a range of military and functional applications . You will be responsible for incident management on our clients' live systems, handling escalated FAS app incidents from level 1/2 support teams, often working in remotely based … to the ongoing success of the system. Key Responsibilities: Provide 3rd line support for FAS applications (e.g., NIRIS , ICC , JChat , LOGFAS , JOCWatch , TOPFAS ). Incident management on live systems in a fast-paced environment. Troubleshoot and resolve escalated incidents and issues. Work closely with other technical teams to … with FAS applications (e.g., NIRIS , JChat , LOGFAS , JOCWatch , TOPFAS ). FAS Applications support experience. Strong knowledge of technical documentation and process review. Familiarity with incident management in complex environments. What We Offer: Will sponsor your DV Clearance as long as you have an active SC Clearance The opportunity More ❯

be a FAS Engineer. You will join our team and support a range of military and functional applications . You will be responsible for incident management on our clients' live systems, handling escalated FAS app incidents from level 1/2 support teams, often working in remotely based … to the ongoing success of the system. Key Responsibilities: Provide 3rd line support for FAS applications (e.g., NIRIS , ICC , JChat , LOGFAS , JOCWatch , TOPFAS ). Incident management on live systems in a fast-paced environment. Troubleshoot and resolve escalated incidents and issues. Work closely with other technical teams to … with FAS applications (e.g., NIRIS , JChat , LOGFAS , JOCWatch , TOPFAS ). FAS Applications support experience. Strong knowledge of technical documentation and process review. Familiarity with incident management in complex environments. What We Offer: Will sponsor your DV Clearance as long as you have an active SC Clearance The opportunity More ❯

the strategic vision for Softcat's technology services. You will be accountable for leading and managing the end-to-end IT operations and service management, ensuring the stability, scalability and security of both application and infrastructure services to ensure high service availability, optimise IT performance and drive operational excellence. … implementation of the strategic vision for Softcat's internal technology services, ensuring alignment with Softcat's overall goals and objectives. Technology Services Product Lifecycle Management: Lead the development of infrastructure platforms, products, and services. Data Services & Management: Own and manage enterprise data service (including underlying infrastructure), management … Desk & End User Support: Oversee the operation of the service desk, ensuring it is equipped to handle incidents, service requests, and queries efficiently. Service Management & Process Ownership: Own and manage the end-to-end service management processes, including Incident Management, Problem Management, Change Management More ❯

functionality Lead Testing Efforts: Design and execute test plans to validate software quality, ensuring functionality, performance, and security requirements are met Support Software Configuration Management: Manage software configuration and version control, ensuring that changes are tracked, documented, and easily retrievable Data Modelling and Database Design: Contribute to data modelling … testing to ensure systems meet performance, scalability, and security standards Support Application and System Operations: Provide support for application and system operations, assisting in incident management, including out-of-hours as required, and ensuring smooth functioning of services Availability and Capacity Planning: Contribute to managing system availability and … capacity, ensuring that services are reliable and scalable to meet current and future needs Problem Management: Participate in problem management processes, helping to identify and resolve underlying issues to improve system stability Skills and Experience Software Development Lifecycle: Solid understanding of the software development lifecycle, including design, development More ❯

and maintenance of the cloud platform (Azure/GCP), ensuring the infrastructure securely and efficiently deploys our banking applications. Establish robust monitoring, alerting and incident management processes to uphold SLAs and SLOs, proactively identifying and resolving potential issues. Team Management & Development Lead, mentor and grow a high … and other technology functions to define platform requirements and deliver mission-critical functionality. Communicate platform updates to executive leadership and other stakeholders. Cost & Vendor Management Optimize cloud resource usage and negotiate vendor relationships to maintain a cost-effective yet robust infrastructure. Personal Attributes & Experience Proven track record of designing More ❯