2 of 2 Remote/Hybrid Performance Metrics Jobs in Buckinghamshire

Lead Major Incident Manager

Hiring Organisation
Solos Consultants Ltd
Location
Milton Keynes, Buckinghamshire, South East, United Kingdom
Employment Type
Contract, Work From Home
Contract Rate
From £364.65 to £467.08 per day
identifying root causes, driving permanent resolutions and reducing recurring issues. Analyse incident trends and implement proactive service improvements. Produce service reports, dashboards and performance metrics, providing data-driven recommendations to improve operational efficiency. Ensure adherence to ITIL best practices and review service designs to confirm operational readiness ...

Lead Major Incident Manager (SC cleared)

Hiring Organisation
Sanderson Government and Defence
Location
Milton Keynes, Buckinghamshire, South East, United Kingdom
Employment Type
Contract
Contract Rate
Up to £450 per day
support continuous service improvement initiatives. Identify trends, risks, recurring incidents, and opportunities for operational maturity. Define and monitor incident KPIs, SLAs, and service performance metrics. Collaborate with Service Management, Delivery, Operations, and Programme teams to strengthen operational resilience. Support governance forums and contribute to service management reporting. Required Experience ...