10 of 10 Remote SLA Jobs in Buckinghamshire

the business. The key responsibilities for this role includes: The aim is to provide a high level of support with a high percentage of 'calls' resolved within the tight SLA's. Project work will also be undertaken by the team. Audio and Visual assistance Comprehensive support of all executive related IT issues and problems Escalate problems where necessary to third More ❯

against ISO 27001, NIST, and CIS Controls. Manage the third-party due diligence programme, including onboarding and periodic reviews. Track and publish key security metrics such as risk severity, SLA adherence, and turnaround times. Provide audit artefacts and support internal/external audits. Contribute to broader security initiatives and continuous improvement within the organisation. About You 3+ years' experience in More ❯

against ISO 27001, NIST, and CIS Controls. Manage the third-party due diligence programme, including onboarding and periodic reviews. Track and publish key security metrics such as risk severity, SLA adherence, and turnaround times. Provide audit artefacts and support internal/external audits. Contribute to broader security initiatives and continuous improvement within the organisation. About You 3+ years' experience in More ❯

Operations Build and maintain reports and dashboards to track KPIs across marketing, sales, and customer success. Automate processes to reduce manual entry, streamline lead-to-profit journey, and improve SLA adherence. Assist with integrations between HubSpot and tools like Salesforce, Slack, Zoom, Stripe, LinkedIn etc. Manage lifecycle funnels, data hygiene, and feedback loops to align cross-functional strategies. What we More ❯

Candidates must be commutable to Milton Keynes. The Role: Working within the team of Helpdesk Admins, you will coordinate and support engineers and liaise directly with customers, working to SLA requirements Temp to perm contract 37.5 hours per week (working times alter each week: week 1 (08:00-16:00) and week 2 (9:00-17:00) Hybrid working available More ❯

Candidates must be commutable to Milton Keynes. The Role: Working within the team of Helpdesk Admins, you will coordinate and support engineers and liaise directly with customers, working to SLA requirements Temp to perm contract 37.5 hours per week (working times alter each week: week 1 (08:00-16:00) and week 2 (9:00-17:00) Hybrid working available More ❯

the first point of contact for customer enquiries via phone or email Logging job details accurately into the internal IT system Planning and coordinating engineer routes in line with SLA requirements Supporting the engineers and parts dispatch teams Confirming job completion details and ensuring customers receive all relevant information The role operates on a rotational weekly shift pattern: Week More ❯

the first point of contact for customer enquiries via phone or email Logging job details accurately into the internal IT system Planning and coordinating engineer routes in line with SLA requirements Supporting the engineers and parts dispatch teams Confirming job completion details and ensuring customers receive all relevant information The role operates on a rotational weekly shift pattern: Week More ❯

with ITIL, ISO27001, and internal security policies. Shape and influence data architecture, process standards, and reusable frameworks including AI and RPA capabilities. Oversee vendor management and service contracts, ensuring SLA performance and ongoing value delivery. Drive adoption of planning culture, managing delivery timelines, resource utilisation, and budgets (circa £2m+). Promote compliance, data governance, and continuous improvement across all data … and regulatory compliance. Familiarity with automation tools (AI, RPA) and Agile project delivery (e.g. Scrum, Kanban). Demonstrated ability to lead teams and third-party vendors, with accountability for SLA and budget management. Excellent stakeholder engagement, communication, and negotiation skills. First degree in an IT-related discipline. More ❯

with ITIL, ISO27001, and internal security policies. Shape and influence data architecture, process standards, and reusable frameworks including AI and RPA capabilities. Oversee vendor management and service contracts, ensuring SLA performance and ongoing value delivery. Drive adoption of planning culture, managing delivery timelines, resource utilisation, and budgets (circa £2m+). Promote compliance, data governance, and continuous improvement across all data … and regulatory compliance. Familiarity with automation tools (AI, RPA) and Agile project delivery (e.g. Scrum, Kanban). Demonstrated ability to lead teams and third-party vendors, with accountability for SLA and budget management. Excellent stakeholder engagement, communication, and negotiation skills. First degree in an IT-related discipline. More ❯