2 of 2 Service Delivery Manager Jobs in Buckinghamshire

About the Role We are looking for a highly capable Service Delivery Manager to join the Retail Implementation Team at a leading UK retailer. This team is responsible for delivering new IT solutions and enhancing existing technologies across stores in the UK, Republic of Ireland, Channel Islands, and our Franchise Partner network. Initially this is an … hardware to support peak trading periods Expanding Self Check Out (SCO) capacity Supporting the rollout of new till-scanning hardware This is a hands-on role that requires strong service delivery management skills, the ability to work across a variety of internal teams and suppliers, and a commitment to driving successful project outcomes. Key Responsibilities Lead the day … to-day delivery of small to medium-scale retail IT implementation projects Manage relationships with project stakeholders, ensuring clear communication and high satisfaction Collaborate with 3rd-party suppliers to build strong, productive partnerships Scope and assess project requirements to align with business goals Plan, monitor, and report on implementation activities, dependencies, and timelines Coordinate and manage internal and external More ❯

help you grow in your career through amazing experiences, our apprenticeship scheme, and development programmes. At Costa, you can go beyond the day-to-day. And as a Senior Service Delivery Managerthere’s never been a better time to join. This role will ensure the delivery and maintenance of robust, resilient technology systems and services to support … the operation of Costa business globally. It will also support the Head of Technology Service and Operations to define and deliver the Service Management strategy. So, why Costa? We didn’t become a global coffee brand by sitting back. When you work here, you join a community that values passion, progression and integrity, with some pretty brilliant perks … future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players. What you’ll do Being a Senior Service Delivery Manageris about so much more than bringing our coffee to the world. It’s your chance to stir up real success – which means you’ll be: the More ❯