12 of 12 Service Delivery Manager Jobs in the South East

IT Operations Manager/Software Solutions Service Delivery Manager with a background in operations or service delivery within the IT/Technology/software sector and experience managing technical or professional services teams is required for a well-established, award-winning IT Solutions Provided based in Fleet, Hampshire. Previous technical experience working with HCL … to commute to the office in Fleet on a regular basis JOB TYPE: Full-Time, Permanent JOB OVERVIEW We have a fantastic new job opportunity for an IT Operations Manager/Software Solutions Service Delivery Manager with a background in operations or service delivery within the IT/Technology/software sector and experience … managing technical or professional services teams. Working as a results driven IT Operations Manager/Software Solutions Service Delivery Manager you will be responsible in leading the day-to-day operations of the Professional Services Team, ensuring exceptional service delivery across the software solutions. As the IT Operations Manager/Software Solutions Service More ❯

We are seeking a highly skilled and experienced IT Service Delivery Manager to join our team in the Defence sector. The successful candidate will play a pivotal role in ensuring the delivery of high-quality IT services to support critical defence operations. This role requires strong leadership skills, technical expertise, and the ability to manage complex … service delivery requirements within a highly regulated environment. The candidate must hold an active SC Clearance and be a British national. Key Responsibilities: Service Delivery Management: Lead the delivery of IT services to meet both operational and strategic goals. Ensure that service levels (SLAs) and key performance indicators (KPIs) are achieved. Client and Stakeholder … Engagement: Serve as the main point of contact for stakeholders, ensuring that service delivery aligns with customer expectations. Foster strong relationships with defence sector clients and internal teams. Incident and Problem Management: Oversee the effective resolution of IT incidents and problems, ensuring minimal disruption to service. Proactively identify areas for improvement and implement preventive measures. Service Improvement More ❯

IT Service Delivery Manager – London (Hybrid) Join a leading law firm as their IT Service Delivery Manager , taking the lead in ensuring seamless IT operations, driving service excellence, and supporting a forward-thinking business with a global client base. This is a fantastic opportunity for an experienced IT professional to step into a … leadership role with real impact — managing a talented IT team, optimising service delivery, and aligning technology with the firm’s long-term strategic goals. What you’ll do: Oversee the day-to-day delivery of IT services across the business Lead, mentor, and develop the IT team to deliver outstanding service Manage key vendor and stakeholder … Support major IT projects and adoption of new tools and processes Ensure compliance with cybersecurity, privacy, and governance standards What we’re looking for: Proven track record in IT service delivery or operations management , ideally within professional services or a law firm environment Strong technical knowledge of Office 365, Active Directory, Intune , and ideally document management systems (such More ❯

Service Delivery Manager - Social Services Listed 1 day Ago Non-profit - Social Services We have a rare opportunity for a Service Delivery Manager - Social Services role in a Marae owned and governed innovative Kaupapa Māori organisation, dedicated to our Mission: About the role: This role will bring a Kaupapa Māori lens to all aspects … of service delivery leadership and management within the assigned Social Services cluster ensuring sustainable delivery of services and positive outcomes to whānau and the communities we serve. In this context you will be expected to contribute to the design, development and implementation of strategic and annual planning priorities to promote and foster a positive and vibrant high … performing workplace culture. Reporting to the GM Ōhanga, you will be an experienced people manager charged with delivering operational excellence across services and working in collaboration with other Service Delivery Managers. You will effectively lead, coach and support Team Managers and kaimahi in the delivery of services, uphold TToH vison and values and drive operational performance More ❯

for our colleagues too; we won Insurance Employer of the Year at the British Insurance Awards 2024 and our Glassdoor score is pretty high! We're looking for a Service Delivery Manager within the Digital Workspace pillar who will oversee the effective delivery of IT services across the Digital Workspace, the broader non-focus business services … with product owners, developers, architects, and business teams to deliver reliable, value-driven services-using automation and Azure technologies to reduce risk and improve performance. As part of the Service Management community, you'll help shape shared processes, manage SLAs, oversee operational changes, and support ongoing service improvements across the Technology pillar. We value flexible working, so you … success: Excellent communication skills, verbal and written Strong time management and organisational skills Leadership and influencing skills, able to collaborate across technical and business teams Analytical mindset focused on service improvements and automation opportunities Passion for delivering business value through technology and service excellence Ability to manage multiple priorities and projects effectively Experience in aligning IT services with More ❯

IT Service Delivery Manager - Mergers & Acquisitions £70,000 - £80,000 PA A leading organisation undergoing rapid growth through acquisitions is seeking a high-calibre IT Service Delivery Manager to lead IT planning and integration for a fast-paced M&A programme with circa 10 acquisitions planned per year for the next four years. Reporting … directly into the Head of IT, you'll oversee a team decided to the successful integration of all acquired businesses, driving seamless IT integration, data migration, service continuity and post-merger optimisation while collaborating with stakeholders across the business. This is a strategic, career-defining opportunity for someone who thrives in fast-moving environments and is committed to long … term impact. Key Responsibilities * Lead a specialist M&A IT team * Own end-to-end IT delivery during acquisitions: due diligence to post-integration * Assess target company IT environments, risks and compatibility * Create and manage IT integration/separation plans, including TSAs and roadmaps * Oversee data migration, infrastructure alignment and app rationalisation * Ensure uninterrupted IT services and maintain high More ❯

We are supporting an outstanding London based Law Firm who are expanding their team and seeking an IT Service Delivery Manager to join their phenomenal team. This is an excellent chance to join a forward-thinking firm who are keen to encourage individuality along with offering an excellent benefits package as well as a superb starting salary … Our client is in search of a brilliant Service Delivery professional for this role; you must come from a Law Firm background and hold a wealth of experience within Office 365 to be successful. Whether you are at manager level currently or looking for that next step up, we want to hear from you! You must be … able to showcase your skills within service delivery improvements as well as the implementation of new systems. Having a dedicated work-ethic will see you prosper and reach success. The role will involve: Taking lead on IT Service Delivery Projects. Implementing new systems. Being involved within day-to-day operations within the IT team. Stakeholder management. More ❯

Dawn Ellmore Employment are working with a top Law Firm in their search for an IT Service Delivery Manager to join their team! This exquisite opportunity is an excellent chance to join a well-established and thriving firm at their prime. With an excellent starting salary of offer along with hybrid working plus a bountiful benefits package … this is not to be missed! To be successful you must have prior experience as an IT Manager within Service Delivery from a legal or professional services environment. It is essential that you hone strong technical skills as well as being well-rounded with Office 365. Having experience with implementing systems is key as well as having … hard-working individual with a strong desire to succeed. Duties will include: Dealing with the day-to-day operations of IT within the company. Being the lead for IT Service Delivery projects. Ensuring that the IT service performance is monitored. Implementation of new systems. Identify service improvements and work in unison with stakeholders in the implementation More ❯

Are you an experienced Service Delivery Manager based in the Kent area, looking to lead a high performing team to provide effective high-quality service, repair and installation works? This role is hybrid, offering the flexibility of working from site, office and home. We can Offer You: Competitive salary : Company van or vehicle allowance plus hybrid … access, mental health support, fitness programs, and more Training & Growth : Ongoing professional development to keep you at the top of your game Your Role: Manage multi-disciplinary teams across service, repair and installations Provide an effective, high-quality service, repair and assist installation activities to domestic and non-domestic stock assets Oversee group service delivery of … contracts Deliver and report operationally to the Liberty Management Team on the operational performance and profit and loss of the gas service and repair Assist where needed all Liberty's subsidiaries and external clients Integrate the delivery team and assist in its delivery via the senior management team Manage Contract Supervisors, Field Teams and Administration Teams Through More ❯

Role: Service Delivery Manager Location: West Sussex Salary: Up to £90,000 WFH : Remote My client who is a leading financial services institution is looking for an experienced Service Delivery manager to join their team. This is an integral role within the organisation where you will be spearheading the continuous improvement of the IT More ❯

We have a rare opportunity for a Service Delivery Manager - Hauora role in a Marae owned and governed innovative Kaupapa Māori organisation, dedicated to our Mission: About the role: This role will bring a Kaupapa Māori lens to all aspects of service delivery leadership and management within the assigned Hauora cluster ensuring sustainable delivery … of strategic and annual planning priorities to promote and foster a positive and vibrant high performing workplace culture. Reporting to the GM Oranga, you will be an experienced people manager charged with delivering operational excellence across a wide range of Hauora related services and working in collaboration with other Service Delivery Managers. You will effectively lead, coach … and support Team Managers and kaimahi in the delivery of services, uphold TToH kaupapa and values and drive operational performance, compliance and continuous improvement to ensure contract specifications and funding obligations are met. Who we are: Te Taiwhenua o Heretaunga is a family-focused organisation. We've been working with whānau to achieve their goals and improve wellbeing for More ❯

Role Summary The Service Delivery Manager (SDM) shall ensure the timely and correct deliveries of outsourced payroll and HR services and technology to Zalaris clients located in the UK and Ireland as per the agreed contract. Taking pride in contributing to high customer satisfaction for both the client and their employees. This role is ideal for someone … who has a working and in depth understanding of payroll either from a service provider or customer side. This position is located in either the Zalaris Hersham Office or Zalaris Derbyshire Office with options to work remotely. Your Responsibilities Managing Service Delivery and continuous improvements: Has a proactive and consultative role in solving payroll related issues in … customer service, driving continuous improvement of customer processes, and adding value to the customer. Monitor, analyze, report & follows up, on operational KPI’s around service excellence and customer satisfaction for own clients and takes immediate corrective actions whenever there is a risk of operational KPI’s or SLA’s not being met. Proactively drives offshoring and nearshoring transition More ❯