24 of 24 Remote/Hybrid Service Management Jobs in Buckinghamshire

Senior IT Project Manager** based out of **Milton Keynes, Unity Place**. To maximise business value from technology investments by leading demand, delivery and service management activities, ensuring infrastructure capabilities, projects and services are aligned to strategic priorities and delivered to the highest standards of quality, risk management … updates and reporting.* Own and lead the Quality Assurance governance process and ensure full compliance for CIRO projects, including any Global Assurance requirements.* Provide service management of technology demand, including translation of business requirements into deliverable initiatives and prioritisation and coordination of infrastructure provisioning activities to support strategic ...

travel to client sites (mainly Milton Keynes) when required. Currently 1 to 2 days a month. Hours: 37 hours per week Reporting to: IT Service Manager The Role Owing to our continued growth and trusted reputation, we are seeking a skilled and proactive IT Service Management Analyst … join our Digital Sensitivity Review (DSR) Service Support team. You will work with our IT Service Manager, deputising when necessary, to ensure support and visibility for the technical team and day to day compliance with service management (ITIL) processes. This includes end to end processes with ...

POSITION SUMMARY The Service Delivery Manager (SDM) ensures the organisation delivers against contracted service obligations defined in the signed service agreement. Beyond SLA and KPI compliance, the SDM maintains a clear, current understanding of true service quality by building strong, mutually respected relationships with key client … stakeholders, ensuring the basics are done right while driving continual service improvements and value-add opportunities. Working across a portfolio of accounts and acting as the official ‘voice’ of the customer, the SDM works closely with the client, internal service operations, and sales teams to ensure effective, high ...

travel to client sites (mainly Milton Keynes) when required. Currently 1 to 2 days a month. Hours: 37 hours per week Reporting to: IT Service Manager The Role Owing to our continued growth and trusted reputation, we are seeking a skilled and proactive IT Service Management Analyst … join our Digital Sensitivity Review (DSR) Service Support team. You will work with our IT Service Manager, deputising when necessary, to ensure support and visibility for the technical team and day to day compliance with service management (ITIL) processes. This includes end to end processes with ...

IT. It’s a specialist discipline. Saepio is one of the UK’s most recognised cyber specialists and a NCSC Assured Service Provider. We work with over 1,000 organisations to cut through noise and see real risk, align policy, people and technology, mature security operations, build resilience … services for new customers and investigate alerts from the monitoring platform to inform clients of security threats. You will provide insightful performance summaries, recommend service improvements, and develop relationships with customers to deliver exceptional service. Responsibilities include: Onboarding: manage new customer onboarding to new security services Client Relationship Management ...

Linux-based services. Working closely with other infrastructure specialists, you will help resolve incidents, improve platform capability and maintain robust operational documentation within formal service management and security frameworks . Key Responsibilities Act as a Linux SME , providing expert technical support across enterprise Linux environments. Support the stability … role in discussions around environment development, growth and optimisation . Utilise automation techniques to improve infrastructure, efficiency and repeatability. Work within established service management, operational and security frameworks. Skills & Experience We are looking for candidates with strong experience in: Enterprise Linux administration and engineering . Linux platform support ...

Case Management Platform Specialist Business analysis, implementation and support (Zoho Desk) Location: Milton Keynes, hybrid (three days in the office, two remote)|Permanent About the role My client runs its customer and partner communication on Zoho Desk, a case management platform. It is connected to our back-office … coach them in the technical side of the platform. Essential experience • Platform administration at depth. Several years administering and configuring a ticketing, case management, CRM or workflow platform (for example Zoho Desk, ServiceNow, Salesforce Service Cloud, Dynamics 365, Freshdesk, Zendesk or Jira Service Management), including workflow ...

SVGC Ltd is seeking an IT Service Management Analyst to join the DSR Service Support team. You will work with the IT Service Manager, handling incidents, problems, changes, and service reporting to ensure compliant ITIL processes across internal and third-party services. Role involves … ITSM management, data analysis, and reporting, with remote work and periodic travel to Milton Keynes. 37 hours/week, permanent contract. #J-18808-Ljbffr ...

SVGC Limited is seeking an IT Service Management Analyst to join the Digital Sensitivity Review (DSR) Service Support team. You’ll deputise for the IT Service Manager and ensure effective ITIL processes, incident handling, data analysis, and reporting to internal and external stakeholders. The role requires … UKSV SC clearance eligibility, ITIL v4 Foundation, and experience with ITSM tools such as Jira Service Management. Remote with occasional travel to Milton Keynes is expected, 37 hours weekly. #J-18808-Ljbffr ...

Head of Service Desk Buckinghamshire | Hybrid working (3 days in the office) | Permanent C£90,000, annual bonus & benefits Are you an experienced Service Desk leader who thrives in fast-paced environments and enjoys building high-performing teams? We're partnering with a successful and growing technology services … organisation to find a Head of Service Desk who will take ownership of the entire support operation across 1st, 2nd and 3rd Line teams. This is a fantastic opportunity for someone who enjoys balancing people leadership with operational excellence. You'll be responsible for driving service performance, developing ...

three days in the office, two remote)|Permanent About the role My client runs its customer and partner communication on Zoho Desk, a case management platform. It is connected to our back-office systems through a library of custom interfaces, and it supports teams across the business. … coach them in the technical side of the platform. Essential experience • Platform administration at depth. Several years administering and configuring a ticketing, case management, CRM or workflow platform (for example Zoho Desk, ServiceNow, Salesforce Service Cloud, Dynamics 365, Freshdesk, Zendesk or Jira Service Management), including workflow ...

three days in the office, two remote)|Permanent About the role My client runs its customer and partner communication on Zoho Desk, a case management platform. It is connected to our back-office systems through a library of custom interfaces, and it supports teams across the business. … coach them in the technical side of the platform. Essential experience • Platform administration at depth. Several years administering and configuring a ticketing, case management, CRM or workflow platform (for example Zoho Desk, ServiceNow, Salesforce Service Cloud, Dynamics 365, Freshdesk, Zendesk or Jira Service Management), including workflow ...

three days in the office, two remote)|Permanent About the role My client runs its customer and partner communication on Zoho Desk, a case management platform. It is connected to our back-office systems through a library of custom interfaces, and it supports teams across the business. … coach them in the technical side of the platform. Essential experience • Platform administration at depth. Several years administering and configuring a ticketing, case management, CRM or workflow platform (for example Zoho Desk, ServiceNow, Salesforce Service Cloud, Dynamics 365, Freshdesk, Zendesk or Jira Service Management), including workflow ...

three days in the office, two remote)|Permanent About the role My client runs its customer and partner communication on Zoho Desk, a case management platform. It is connected to our back-office systems through a library of custom interfaces, and it supports teams across the business. … coach them in the technical side of the platform. Essential experience • Platform administration at depth. Several years administering and configuring a ticketing, case management, CRM or workflow platform (for example Zoho Desk, ServiceNow, Salesforce Service Cloud, Dynamics 365, Freshdesk, Zendesk or Jira Service Management), including workflow ...

three days in the office, two remote)|Permanent About the role My client runs its customer and partner communication on Zoho Desk, a case management platform. It is connected to our back-office systems through a library of custom interfaces, and it supports teams across the business. … coach them in the technical side of the platform. Essential experience • Platform administration at depth. Several years administering and configuring a ticketing, case management, CRM or workflow platform (for example Zoho Desk, ServiceNow, Salesforce Service Cloud, Dynamics 365, Freshdesk, Zendesk or Jira Service Management), including workflow ...

three days in the office, two remote)|Permanent About the role My client runs its customer and partner communication on Zoho Desk, a case management platform. It is connected to our back-office systems through a library of custom interfaces, and it supports teams across the business. … coach them in the technical side of the platform. Essential experience • Platform administration at depth. Several years administering and configuring a ticketing, case management, CRM or workflow platform (for example Zoho Desk, ServiceNow, Salesforce Service Cloud, Dynamics 365, Freshdesk, Zendesk or Jira Service Management), including workflow ...

three days in the office, two remote)|Permanent About the role My client runs its customer and partner communication on Zoho Desk, a case management platform. It is connected to our back-office systems through a library of custom interfaces, and it supports teams across the business. … coach them in the technical side of the platform. Essential experience • Platform administration at depth. Several years administering and configuring a ticketing, case management, CRM or workflow platform (for example Zoho Desk, ServiceNow, Salesforce Service Cloud, Dynamics 365, Freshdesk, Zendesk or Jira Service Management), including workflow ...

three days in the office, two remote)|Permanent About the role My client runs its customer and partner communication on Zoho Desk, a case management platform. It is connected to our back-office systems through a library of custom interfaces, and it supports teams across the business. … coach them in the technical side of the platform. Essential experience • Platform administration at depth. Several years administering and configuring a ticketing, case management, CRM or workflow platform (for example Zoho Desk, ServiceNow, Salesforce Service Cloud, Dynamics 365, Freshdesk, Zendesk or Jira Service Management), including workflow ...

confident being the first point of contact when issues arise, bringing calm, clarity, and timely resolutions to keep people and systems operating smoothly? ICT Service Desk Technician Location: Brigade Headquarters, Stocklake, Aylesbury, Bucks, HP20 1BD Salary: £31,164 Per Annum Contract: 6 Months Fixed-Term Contract Hours: Full-Time … Package: Local Government Pension Scheme | Good Annual Leave Entitlement | Employee Benefits | Employee Assistance Programme | Occupational Health | Onsite Gym Facilities About Us Buckinghamshire Fire & Rescue Service serves a population of more than 800,000 in the Southeast of England. Around 400 Firefighters operate from 17 Fire Stations from the outskirts ...

confident being the first point of contact when issues arise, bringing calm, clarity, and timely resolutions to keep people and systems operating smoothly? ICT Service Desk Technician Job reference: VAC000458 Location: Brigade Headquarters, Stocklake , Aylesbury, Bucks, HP20 1BD Salary: £31,164 Per Annum Contract: 6 Months Fixed-Term Contract … Package: Local Government Pension Scheme | Good Annual Leave Entitlement | Employee Benefits | Employee Assistance Programme | Occupational Health | Onsite Gym Facilities About Us Buckinghamshire Fire & Rescue Service serves a population of more than 800,000 in the Southeast of England. Around 400 Firefighters operate from 17 Fire Stations from the outskirts ...

years. Whatever your priorities – work/life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden.Job RoleIT Field Service Support Engineer – UK SouthDepartmentITLine ManagerDesktop Support Manager/Head of Global IT SupportCompanyHowden Group ServicesLocationSoutheast – SouthwestRole DefinitionIT Field Service Support Engineer required … Group and HUK&I locations in the South of EnglandDeliver onsite support for hardware, software, printers and mobile devicesAd hoc executive support to senior management and VVIP’sCollect, deliver, and deploy IT hardware across Group & HUK&I offices across the SouthManaging tickets via service management tool ServiceNow ...

highly motivated infrastructure and security professional with experience operating within a multi-site environment. You'll have a strong technical background, excellent stakeholder management skills and a proactive approach to delivering secure, reliable and scalable technology solutions. Key Responsibilities Develop and deliver the UK infrastructure and cyber security strategy. … Ensure high availability, resilience and performance across infrastructure platforms. Lead cyber security governance, risk management and incident response activities. Manage cloud services, networks, servers, storage and end-user computing environments. Drive infrastructure standardisation and technology lifecycle management. Own business continuity and disaster recovery capabilities. Manage infrastructure suppliers, service ...

infrastructure through automation Taking a lead role in discussions around environment development, scalability and growth Maintaining clear and robust technical documentation Working within formal service management and security processes Sharing technical knowledge and expertise with the wider team The role will also involve working within a VMware technology … experience. Essential: Strong commercial experience administering and supporting Linux environments Excellent troubleshooting and problem-solving skills Experience supporting enterprise infrastructure in a structured/service-managed environment Experience working within security-conscious or highly controlled environments Experience with automation and infrastructure improvement Experience supporting Linux-based development environments Experience ...

inspired each day to stretch, grow, and make an impact. Learn about the Danaher Business System which makes everything possible. A Field Service Engineer for Leica Biosystems is responsible for visiting customers to perform preventative maintenance, repairs, fault analysis, and installation of medical devices. This position reports … Field Service Team Leader and is part of the UK&I Team and will be fully remote. In this role, you will have the opportunity to: Carry out on site installation and maintenance of various Histopathology and ancillary equipment. Deliver accurate reporting, handling and timely submission of Salesforce reports ...