11 of 11 Remote/Hybrid Service Management Jobs in Buckinghamshire

travel to client sites (mainly Milton Keynes) when required. Currently 1 to 2 days a month. Hours: 37 hours per week Reporting to: IT Service Manager The Role Owing to our continued growth and trusted reputation, we are seeking a skilled and proactive IT Service Management Analyst … join our Digital Sensitivity Review (DSR) Service Support team. You will work with our IT Service Manager, deputising when necessary, to ensure support and visibility for the technical team and day to day compliance with service management (ITIL) processes. This includes end to end processes with ...

IT. It’s a specialist discipline. Saepio is one of the UK’s most recognised cyber specialists and a NCSC Assured Service Provider. We work with over 1,000 organisations to cut through noise and see real risk, align policy, people and technology, mature security operations, build resilience … services for new customers and investigate alerts from the monitoring platform to inform clients of security threats. You will provide insightful performance summaries, recommend service improvements, and develop relationships with customers to deliver exceptional service. Responsibilities include: Onboarding: manage new customer onboarding to new security services Client Relationship Management ...

proactive Technical Project Manager to join our Digital Sensitivity Review team. This position is ideal for someone with a solid understanding of project management with strong technical awareness. You will bridge the gap between business stakeholders and engineering teams, ensuring projects are delivered on time, within budget … required quality. You will work closely with government department customers, data scientists and software developers together with the rest of the Project Management team. The ability to talk and engage with stakeholders at all levels, both technical and non-technical is important. Digital Sensitivity Review The Digital Sensitivity Review ...

Field Service Helpdesk Specialist Location: Remote - UK Employment: Full-time, Permanent Salary: Competitive We're looking for a Field Service Helpdesk Specialist to join a busy technical service team supporting customers across the UK. This is a fully remote opportunity combining first-line technical support, customer service … quickly, engineers are deployed effectively and customers are kept informed throughout the process. THE ROLE Your responsibilities will include: * Receiving, logging and prioritising incoming service calls, emails and support tickets * Providing first-line technical support and troubleshooting * Diagnosing technical issues using knowledge resources and established processes * Scheduling and dispatching ...

SVGC Limited is seeking an IT Service Management Analyst to join the Digital Sensitivity Review (DSR) Service Support team. You’ll deputise for the IT Service Manager and ensure effective ITIL processes, incident handling, data analysis, and reporting to internal and external stakeholders. The role requires … UKSV SC clearance eligibility, ITIL v4 Foundation, and experience with ITSM tools such as Jira Service Management. Remote with occasional travel to Milton Keynes is expected, 37 hours weekly. #J-18808-Ljbffr ...

excellent opportunity for a hands-on technology leader to own and develop the organisation’s Technology Operations capability. You’ll lead the Service Desk team, oversee endpoint management and the Joiners, Movers and Leavers process, and introduce intelligent automation that improves operational efficiency and the wider colleague experience. … have overall responsibility for the effective operation and continued development of the organisation’s internal technology services. You’ll lead and develop the Service Desk team, take ownership of Windows and macOS endpoints and ensure technology processes remain secure, reliable and compliant within a regulated environment. You’ll also ...

report locally out of any of the SHI UK locations.**Role Description***Include but not limited to;** Perform network maintenance and system upgrades including service packs, patches, hot fixes and security configurations.* Maintain network standards, policies, and best practices to ensure consistency, reliability, and security across the organization.* Collaborate … maximum uptime.* Use network tools for administration, maintenance, automation, and visualization reporting.* Provide support services to customers for specific IT related issues.* Adhere to service management processes and procedures to meet customer service level agreements and maintain customer satisfaction.* Configure Network equipment and execute changes while following ...

include the coordination of central IT functions and leadership of local IT resources. This will include budgetary responsibility, ownership of site IT roadmaps, change management and incident coordination. Innovate: A key component of the role will be to play an active role in IT project delivery for the site … site IT SME providing end user service to enable the effective use of IT Lead with Purpose: Role will include Blue Yonder WMS management responsibilities, which are dedicated to the customer on site. Ensure Compliance: Manage IT suppliers, products, solutions and service management to defined standards ...

Group: Operations Group Job Description: Job Summary: We are seeking a highly analytical and delivery-focused Performance and Optimisation Lead to join our Asset Management team. This role is accountable for driving the commercial and operational performance of our EV charging network by turning data, insight, and performance trends … delegated day-to-day lead for the O&M contract under a formal CAM delegation. Serve as the primary contact for contractor operational and service management teams, maintaining a structured operating rhythm and supporting delivery against agreed service levels (SLAs), benchmarks, and controllable factors. Partner closely with ...

services. Install and onboard Windows and Linux servers to Azure Arc. Configure and manage Azure Arc-enabled servers and associated extensions. Support Azure resource management, subscriptions, resource groups and RBAC permissions. Assist with hybrid cloud integration and infrastructure modernisation initiatives. Install, configure, and troubleshoot Azure Monitor Agent … with PowerShell and Bash scripting. Experience with Azure Monitor, Log Analytics and infrastructure monitoring solutions. Strong troubleshooting and analytical skills. Excellent communication and stakeholder management abilities. Ability to work independently and within cross-functional teams. Strong focus on security, reliability and operational excellence. Proactive approach to automation, monitoring ...

services. Install and onboard Windows and Linux Servers to Azure Arc. Configure and manage Azure Arc-enabled Servers and associated extensions. Support Azure resource management, subscriptions, resource groups, and RBAC permissions. Assist with hybrid cloud integration and infrastructure modernization initiatives. Monitoring & Observability Install, configure, and troubleshoot Azure Monitor Agent … templates. Knowledge of Microsoft Entra ID and Defender for Cloud. Familiarity with DevOps practices and CI/CD pipelines. Understanding of ITIL service management processes. ...