3 of 3 Remote Support Specialist Jobs in Buckinghamshire

Job Summary: The L2 Desktop Support Technician is responsible for providing advanced technical support and troubleshooting to end-users. This role involves addressing complex issues, maintaining hardware and software systems and ensuring optimal performance and user satisfaction. Key Responsibilities: · Provide second-level technical support for desktop/laptop hardware, software, and peripheral issues. · Diagnose and resolve advanced … technical issues escalated from the L1 support team. · Install, configure, and maintain operating systems, software applications, and system updates. · Perform root cause analysis to identify recurring technical problems and develop solutions. · Excellent in troubleshooting break/fix issues of windows and mac computers · Assist with network connectivity issues, including LAN/WAN, Wi-Fi, and VPN. · Collaborate with IT … team members on projects, upgrades, and implementations. · Maintain accurate records of work performed, issues, and resolutions using the company's ticketing system. · Provide remote support and troubleshooting for users working from home or in the field. · Train and mentor junior support technicians as needed. · Ensure compliance with IT policies, security protocols, and best practices. · Perform routine maintenance and More ❯

essentials by protecting the food supply chain, enabling the delivery of verified pharmaceuticals, and ensuring product quality, freshness, and consistency. You'll be joining a dynamic team! The Technical Support & Deployment Specialist is responsible for deploying and supporting Esko's Phoenix and Griffin solutions, resolving complex technical issues, and ensuring customers achieve maximum value and efficiency from our … you need to be based in the UK, Italy, or Spain). In this role, a typical day will look like: Handling advanced customer issues passed on from frontline support Troubleshooting technical issues with Phoenix and Griffin across diverse environments Collaborating with R&D on bugs or product improvements Planning and executing complex Phoenix deployments, including integrations Delivering customer … training and post-deployment support Maintaining accurate documentation and case records Working cross-functionally with Presales, Product, and Operations teams The essential requirements of the job include: Bachelor's degree or equivalent experience in software, engineering, or print production 3+ years of experience in technical support, prepress, or deployment within the printing or packaging sector Proven expertise with More ❯

Launch Your Tech Career with EIMS Global! Role: Tech Client Support Representative (German-speaking) Location: Hybrid – 3 days in our modern Bournemouth HQ (Granville Chambers, 21 Richmond Hill) & 2 days remote OTE: £28,000–£32,000 in Year 1 (Base + Quarterly Bonuses) EIMS Global Ltd is a fast-growing B2B tech sales & marketing agency with offices in the … winning team during this exciting time of global expansion. No experience? No problem! If you bring the drive, curiosity, and hunger to grow, we’ll provide everything else — training, support, and a clear path to success in one of the highest-paying global industries: tech. What You’ll Be Doing Respond to inbound B2B queries from German-speaking customers … DACH region) Learn to understand and explain IT software solutions Build rapport with decision-makers and identify opportunities to upsell or expand support Collaborate with internal teams to resolve escalations and provide top-tier service Engage in continuous learning to build your tech knowledge and grow fast in your role What’s In It For You? OTE More ❯